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Claims Assistant

Beacon Hill · Commercial & Professional Services
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Job Description:

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We’re hiring! Beacon Hill has partnered with a growing health insurance company in hiring a Claims Assistant to start immediately. This role will support the Claims Department through high-volume data entry, documentation review, and administrative processing. This is an excellent opportunity for someone who enjoys working with large amounts of data, maintaining accuracy, and supporting a fast-paced team environment.

Responsibilities

  • Enter claim information into multiple internal systems with a high degree of accuracy
  • Review claim documentation for completeness and follow established processing procedures
  • Update claim records, payment information, and customer data within claims databases
  • Scan, upload, index, and organize claim-related documents
  • Process incoming mail, emails, and supporting claim documentation
  • Verify policyholder, provider, and claimant information
  • Assist Claims Examiners with claim setup and administrative support tasks
  • Track missing information and follow up on outstanding documentation
  • Maintain accurate electronic files and records
  • Perform quality checks to ensure data accuracy and compliance with company standards
  • Generate reports and spreadsheets as requested by management
  • Respond to routine inquiries from internal departments regarding claim status
  • Assist with claim payment processing and documentation requests
  • Meet daily production and accuracy goals
  • Support special projects and departmental initiatives as assigned

Requirements

  • High school diploma or equivalent required
  • 1+ years of claims, insurance, or data entry experience
  • Strong data entry skills with exceptional attention to detail
  • Ability to process large volumes of information accurately and efficiently
  • Proficiency with Microsoft Office Suite, particularly Excel and Outlook
  • Strong organizational and time management skills
  • Ability to work independently and prioritize multiple tasks
  • Excellent written and verbal communication skills
  • Experience working in an insurance, healthcare, financial services, or claims environment is a plus
  • Ability to handle confidential information professionally

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