Catalyst Data Center Technician Training Program – New Mexico at Oracle

Catalyst Data Center Technician Training Program - New Mexico Start a career in technology—no prior IT experience required Interested in a data center career but don't have a technical background? Oracle's Catalyst Foundations program is designed for people who are ready to learn. Catalyst is a 12-week paid work and training program that prepares participants for a career in Oracle Cloud Infrastructure (OCI) data center operations. Through hands-on experience, technical training, mentorship, and career development, you'll build the foundational skills needed to succeed as a Data Center Technician. The goal of the program is for trainees to transition to permanent full-time Data Center Technician positions, dependent on successfully completing the program. Whether you're a recent high school graduate or have experience in retail, hospitality, construction, manufacturing, logistics, the military, or another field, we encourage you to apply if you're excited to learn and build a career in technology. Prior technical experience or a degree is not required. What you’ll learn • During the program, you'll receive hands-on training while working alongside experienced technicians. • You'll develop foundational knowledge in server hardware, data center operations, networking fundamentals, Linux, cloud infrastructure, safety and operational best practices, troubleshooting methodologies, and inventory and logistics operations • You'll also receive coaching, mentorship, and opportunities to continue developing your technical and professional skills throughout the program. Responsibilities What you’ll do during the program Data center operations and hardware support • Perform rack-and-stack activities for servers, network devices, and supporting infrastructure • Assist with server deployments, hardware upgrades, component replacements, and decommissioning activities. • Perform basic break/fix tasks following approved procedures. • Support hardware lifecycle management. • Learn troubleshooting techniques and escalate issues when appropriate. Network installation and cabling • Install, organize, and label copper and fiber cabling. • Assist with network equipment installations. • Verify cable integrity. • Learn networking fundamentals and data center communication standards. Ticket management and operational support • Complete assigned work using approved ticketing systems. • Document completed work and operational activities. • Follow service-level agreements (SLAs), operational procedures, and escalation processes. Inventory and logistics • Receive, stage, track, audit, and ship equipment • Maintain inventory records. • Support warehouse and material handling activities. Safety and compliance • Follow all Standard Operating Procedures (SOPs), Method of Procedures (MOPs), and safety requirements. • Follow Oracle security, compliance, and change management processes. • Maintain a clean and safe work environment. • Use required personal protective equipment (PPE). Who should apply Objective Minimum Qualifications • Minimum 18 years of age • High School Diploma, GED, or equivalent. • Demonstrated interest in technology and a desire to build a career in data center operations. • Ability to learn technical concepts and follow documented procedures with precision. • Strong communication, collaboration, and teamwork skills. • Basic understanding of mathematical and computational concepts • Basic computer skills. Experience with a MAC is a plus though not required. • Professional attitude with a customer-focused mindset. • Ability to lift up to 50 pounds safely. • Ability to climb ladders, work at height, and operate in confined spaces as required. • Ability to perform physically demanding work in a data center environment, including standing or walking for most of the shift. • Ability to work non-standard schedules, including nights, weekends, holidays, and shift-based assignments. • Access to reliable personal transportation to travel to, and between, assigned data center buildings during the shift, as needed. • Ability to travel locally and up to 5% domestically as required. • Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card, or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc. Preferred Qualifications • Exposure to computer hardware, networking, electronics, construction, logistics, military operations, manufacturing, telecommunications, or related technical environments. • Experience working in team-based operational environments. • Technical coursework, certifications, vocational training, or related hands-on experience. • Basic understanding of computer hardware and technology concepts. • Strong attention to detail and commitment to quality. • Ability to follow established procedures under supervision. • Demonstrates learning agility and openness to feedback. • Strong safety awareness and operational discipline. • Ability to contribute positively within diverse and inclusive teams.