
Residential Life Coordinator - School of Arts and Sciences
Tufts University · Consumer Services
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Job Description:
OverviewResidential Life and Learning (RLL) supports students as they live independently and in community with others. Our professional and student staff teams achieve this by facilitating intentional opportunities for connection, engagement, leadership, learning, and growth. What You'll DoThe Residential Life Coordinator (RLC) is a full-time professional staff member who lives in university housing and is responsible for the day-to-day operation and community development of their assigned residential area(s). Specific responsibilities include:- Directly supervise student staff (Resident Assistants, Theme and Special Interest Program Assistants, Jumbassadors, and/or Operations Assistants) in supporting communities that foster growth, and developing a living experience that emphasizes shared ownership of a safe and healthy environment for all of its members - Address student behavioral issues, support students of concern, respond to crisis and emergency situations, and serve in an on-call rotation for after-hours support - Facilitate a robust and engaged community experience where students are living, including the development and facilitation of social and educational initiatives SupervisionDirectly supervise student staff, including training and development, shift scheduling, evaluation, and performance management*Participate in student staff recruitment and selection processes*Design and deliver role-related ongoing education, training, and professional developmentCommunity Engagement and EducationFacilitate planning and implementation of programs and community initiativesAttend residential events and programs to build connection with studentsFacilitate meetings and circles with students in assigned residential area(s)Establish presence in each assigned building through open hours and/or programsStudent Behavior and Student SupportServe as resource and support for students in assigned residential area(s)Address student behavior and alleged policy violations through conduct and/or behavior intervention meetingsServe in on-call rotation, coordinating response and follow up to a range of incidents, some of which are highly complex in natureMediate conflicts between students, facilitating discussions that resolve issues and restore relationshipsOperational and Logistical ResponsibilitiesAssess the physical conditions of assigned residential area(s) on a weekly basis to ensure spaces are clean, habitable, safe, and well-maintainedOversee the opening and closing processes in assigned residential area(s)Facilitate Health and Safety Inspections for assigned residential area(s)Allocate, track, and reconcile budget for assigned residential areas(s) What We're Looking ForBasic Requirements:Knowledge and experience typically acquired by:Bachelor's Degree Prior experience in residential life, fraternity/sorority life, student activities, or related student affairs areas Commitment to advising, mentorship, and guiding studentsFlexibility, approachability, and enthusiasmCo-curricular experience in educational settingsDemonstrated experience with diverse student populations and commitment to inclusivenessSelf-directed, organized, and strong administrative skillsAbility to live within assigned apartment full-time (12 months)Superior interpersonal skillsMust pass criminal background checkPreferred Qualifications:Master's Degree Experience with student staff supervision