Implementation Data Management Intern at New American Association of Massachusetts

Position Overview NAAM is offering 2 Data Entry Internship opportunity to support our Administrative and Operations Team. The position requires a minimum 10 hours per week with some hours in person providing interns with flexibility to gain meaningful experience while balancing other commitments. NAAM internships offer a $1,000 stipend per semester and offer an invaluable opportunity to gain hands-on experience in immigrant support work—making a meaningful impact on the lives of refugees and immigrants. This role provides excellent professional development, networking opportunities, and mentorship from experienced professionals in the field, helping to build a strong foundation for future career growth in social services, nonprofit work, or human resources. Key Responsibilities Support Salesforce Steering Committee with implementation and training. Input data accurately into designated systems and databases. Clean, format, and consolidate data for upload. Collaborate with Salesforce Steering Committee and NAAM's Salesforce Developer to ensure a timely upload. Review data for errors or inconsistencies. Track NAAM Programmatic data and success stories to support program evaluation and reporting. Perform administrative tasks such as basic filing and organizing. Interns may be assigned special responsibilities or projects based on their qualifications and abilities at the discretion of the program director. Qualifications Currently enrolled in or recently graduated from a college or university program in social work, public administration, business, or a related field. Submission of an updated resume, cover letter, and successful completion of the onboarding process with the NAAM Team. Strong interest and commitment to serving diverse populations, particularly immigrant and refugee communities Ability to demonstrate and promote a caring, respectful attitude toward clients, staff, volunteers, and fellow interns. Commitment to always maintaining client privacy and confidentiality. Ability to adapt program components to consider the cultural specifics needs of individuals and families. Demonstrated proficiency ability to learn Zoom, Google doc, Microsoft 365, Salesforce, EHR and Sharepoint. Proficiency in Excel is required. A few hours in the Lynn Office is required.