Studio Operations and Support Consultant

Job Description: Berklee College of Music is a global leader in music education, creativity, and innovation, dedicated to inspiring and training the next generation of artists. At Berklee, every decision centers on students, fostering an inclusive environment where passion meets technology. The team is seeking a Studio Operations and Support Consultant who thrives in a collaborative, mission-driven space and is eager to support cutting-edge audio facilities. What You’ll Do: Reporting to the Studio Operations and Support Manager, the Studio Operations and Support Consultant ensures the seamless operation of Berklee’s 32 recording studios and suites. Key responsibilities include: Delivering top-tier technical assistance and troubleshooting for classes, daytime recording ensembles, grant sessions, and visiting artist events across specialized audio hardware, software, Dante, and video systems. Maintaining facility flow by inspecting equipment, monitoring schedules, managing gear check-outs, and maintaining detailed logs in FileMaker Pro. Co-supervising a team of 50 student Studio Assistants, guiding them on day-to-day procedures and troubleshooting. Executing semesterly software and hardware testing, equipment maintenance, and participating in technology upgrade projects. Supporting specialized equipment requests, including percussion inventory, and leading new user orientation sessions. What We’re Looking For Education & Experience: Bachelor’s in Music Production and Engineering (or related music tech program) and 1–2 years in a commercial recording facility. Higher education experience is a plus. Technical Mastery: Expertise in DAWs (Pro Tools, Logic, Ableton), signal flow, Dante, and high-end consoles (Neve 88RS, SSL Duality, API, Avid S6/HDX). Skills: Excellent communication, strong organizational abilities, customer service mindset under pressure, and proficiency with Mac/Windows, Google Workspace, and ticketing systems. Flexibility: Ability to work evening, weekend, and or overnight shifts and lift up to 30 lbs. Why Join Berklee? Berklee offers a vibrant culture centered on artistic expression, innovation, and community. Employees enjoy a supportive environment that values work-life balance, continuous professional learning, and rewarding work that shapes the future of music. Comprehensive benefits include rich health and wellness plans, retirement options, generous paid time off, and access to unique campus events. Hiring Range: $28.50 per hour; hourly rate dependent on relevant experience and education. Please visit the Total Rewards page to learn more about the benefits of working at Berklee. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law. As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at hroperations@Berklee.edu or call 617-747-2375. *Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.* Employee Type: Staff As the premier destination for the study of contemporary music and the performing arts, Berklee stands as the culmination of two pioneering institutions—Boston Conservatory and Berklee College of Music—each recognized for its global reach and cultural impact. Berklee is a place where artists come together to innovate, and where artistic and cultural diversity is embraced and celebrated. We strive to reflect these values in our inclusive hiring practices, creating a welcoming and equitable process that embraces diverse perspectives and fosters equity and opportunity for all. Guided by our fundamental values, our unified mission and vision define Berklee’s core purpose and help us envision the positive influence we can have on each other, our students, our communities, and the broader world. Berklee is proud to offer a comprehensive benefits program to help our employees achieve their personal, professional, and financial goals. Learn more.