
Director of AI Transformation and Business Modernization - Remote
Optum · Health Care Equipment & Services
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Job Description:
Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together. Director of AI Transformation & Business Modernization is a strategic leader responsible for driving large-scale, AI-enabled business transformation initiatives across the enterprise. This role partners closely with executive business leaders, technology leaders, product teams, and operational stakeholders to identify, prioritize, and execute transformational opportunities that improve efficiency, enhance customer experiences, and deliver measurable business value. The ideal candidate combines exceptional leadership, communication, and organizational skills with a strong understanding of emerging technologies, AI capabilities, operating model transformation, and enterprise delivery practices. This leader will orchestrate multiple workstreams simultaneously, influence senior stakeholders, and help shape the future state of how work is performed across critical business functions. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: Enterprise AI Transformation LeadershipLead large-scale, cross-functional AI transformation initiatives from strategy through executionPartner with business and technology executives to identify opportunities to reimagine business processes, operating models, and workforce capabilities through AI and automationDevelop transformation roadmaps that align strategic objectives, business outcomes, technology investments, and organizational change activitiesDrive adoption of AI-enabled ways of working while ensuring alignment with enterprise governance, risk, and compliance requirementsProgram and Portfolio LeadershipManage multiple concurrent transformation workstreams with complex interdependencies across business and technology organizationsEstablish governance models, executive reporting, milestones, success metrics, risks, decisions, and issue-resolution processesEnsure initiatives remain aligned to strategic priorities, budget expectations, value commitments, and implementation timelinesMonitor and communicate progress to senior executives and steering committeesExecutive Engagement and InfluenceBuild trusted relationships with C-level executives, senior business leaders, and technology leadersFacilitate executive workshops, strategy sessions, and decision-making forumsTranslate complex technical concepts into clear business outcomes and executive-ready communicationsInfluence and align diverse stakeholder groups without direct authorityInnovation and Future-State DesignIdentify emerging technologies, AI capabilities, and industry trends that can create competitive advantageLead ideation and innovation efforts that challenge traditional operating models and drive transformational outcomesFacilitate future-state process design, organizational redesign, and capability development activitiesFoster a culture of innovation, experimentation, and continuous improvementTechnology and Delivery CollaborationPartner with architects, engineers, data scientists, product teams, and delivery leaders to translate business objectives into executable solutionsProvide direction and oversight on solution approaches, technology roadmaps, and implementation strategiesServe as a bridge between business and technical organizations to accelerate decision-making and executionEnsure technical solutions are scalable, sustainable, and aligned to enterprise architecture principlesChange LeadershipLead organizational change initiatives associated with AI-driven transformation programsDevelop executive communication strategies, stakeholder engagement plans, and adoption frameworksHelp business leaders prepare their organizations for new processes, roles, capabilities, and operating modelsPromote accountability for value realization and sustainable adoption You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: Bachelor's degree in Business, Technology, Engineering, Computer Science, or related field10+ years of progressive leadership experience leading large-scale business transformation, technology transformation, consulting, strategy, or program delivery initiativesExperience managing highly visible enterprise programs involving multiple stakeholders, workstreams, and executive sponsorsExperience leading organizational change and operating model transformation initiativesExperience working with AI, advanced analytics, automation, digital transformation, or emerging technology initiativesProven ability to influence senior executives and build consensus across business and technology organizationsProven exceptional executive communication, presentation, facilitation, and storytelling skillsProven solid program management, organizational, and prioritization capabilitiesProven ability to synthesize complex information into actionable recommendations and executive-level communicationsProven solid business acumen with the ability to connect technology investments to measurable business outcomesDemonstrated ability to lead through ambiguity, navigate competing priorities, and drive results in a fast-paced environment Preferred Qualifications: Master's degree in Business Administration, Technology Management, Engineering, or related fieldExperience leading enterprise AI, digital transformation, or workforce transformation initiativesExperience presenting to executive leadership, governance boards, and operating committeesHealthcare, payer, financial services, or highly regulated industry experience preferredBackground in management consulting, transformation management, strategy, or enterprise technology leadershipFamiliarity with generative AI, agentic AI, workflow automation, data platforms, and modern software delivery practices What Success Looks Like: Establishes executive alignment across business and technology leadershipConverts strategy into measurable execution and business outcomesLeads multiple transformation efforts simultaneously without losing momentum or stakeholder confidenceIdentifies innovative opportunities that fundamentally improve how work gets doneCreates strong partnerships across business, product, data, and technology organizationsDelivers transformative AI-enabled capabilities that produce sustainable operational and financial value *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 - $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives. UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.