Customer Service Representative

To Apply for this Job Click Here Our client, a well-established insurance company in Boston, is seeking Customer Service Representatives to join their team on a 5+ month contract with potential for permanent hire. This position pays $21/hour, is based in Boston, MA, and offers a Monday-Friday, 9:00 AM-5:00 PM schedule. The ideal candidate will have at least one year of office and customer service experience and enjoy working in a fast-paced, customer-focused environment. Qualified and interested candidates are encouraged to apply today for immediate consideration. Responsibilities: Provide exceptional customer service via phone, email, text, and chat Respond to inquiries related to home insurance products Accurately enter and update customer and policy information Build relationships with customers, agents, and internal team members Utilize critical thinking and problem-solving skills to resolve customer issues Develop expertise on company products and processes Deliver a positive customer experience with every interaction Qualifications: Minimum 1 year of office experience required Previous customer service experience required Strong verbal and written communication skills Ability to multitask and adapt in a fast-paced environment Self-motivated with strong problem-solving abilities Proficiency in Microsoft Office Working toward or possession of a college degree preferred Must be local to the Boston area and able to commute onsite for training and office days A1469217HN_1789479335 To Apply for this Job Click Here