Residential Program Manager at Advocates

Starting Salary: $50,960

Schedule: Monday through Friday 10am-6pm

The Residential Program Manager is responsible for overseeing the administration of the assigned program, providing leadership, supervision, guidance, and clinical support. The Program Manager actively promotes community inclusion, self-advocacy, and individual rights.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

High School Diploma/GED

• Provide leadership, supervision, and support to staff and ensure program success
• Oversee administrative operations in collaboration with the Program Director
• Develop and manage staff schedules to ensure appropriate coverage
• Monitor and interpret program budgets
• Lead staff meetings and supervise, coach, and evaluate team members
• Support individuals in accessing services and entitlements (e.g., housing, benefits)
• Maintain strong relationships with external partners and agencies
• Conduct audits, and program reviews as needed
• Ensure compliance with financial, medication, and case record standards
• Complete required reports (e.g., payroll, petty cash, census)
• Oversee staff training and professional development
• Maintain required certifications (CPR/First Aid, MAP, SOLVE, HR/DPPC)
• Facilitate meaningful, community-based opportunities for individuals
• Travel between program sites, meetings, and trainings as needed
• Provide physical intervention in crisis situations when required

• Bachelor's Degree or two years of program experience including supervision of staff, hiring, terminations, staff development and evaluation. Familiarity with state human service systems and related treatment philosophy.
• Ability to communicate effectively verbally and in writing and ability to use good judgment.
• Must have basic computer knowledge.
• High energy level, superior interpersonal skills and ability to function in a team atmosphere.
• Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
• Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.