Advancement Gift Entry Specialist

<span style="color: inherit; font-style: normal; text-align: left; text-indent: 0">This position will be responsible for the day-to-day gift processing, constituent demographic data updates, and reporting, ensuring timely and accurate data entry, gift processing, acknowledgement, and reporting.</span><ul style="margin-top: 0; margin-bottom: 3pt; color: inherit; font-style: normal; text-align: left; text-indent: 0"><li>Primarily responsible for entering charitable gift data for the College into the Advancement database system.</li><li>Oversees aspects of the matching gift processing, including gift entry and donation confirmation, as well as usernames & passwords for matching gift companies’ confirmations.</li><li>Interacts with the Controller’s Office to ensure proper gift processing.</li><li>Prepares gift acknowledgement/receipt correspondence. Prepares and generates all donor thank-you letters & tax acknowledgments daily.</li><li>Tracks and processes In Memory Of and In Honor Of acknowledgments and reporting.</li><li>Scans gift materials into the Advancement database system using document imaging functionality.</li><li>Enters and maintains constituent information and makes necessary updates in the Advancement database to ensure data accuracy and integrity.</li><li>Respond courteously and professionally to donor inquiries via phone or email.</li><li>Supports reporting processes for mailings, events, and donor giving for internal and community partners’ use.</li><li>Maintains the Development Office Retention schedule and follows established retention plans.</li><li>Aids in data projects and performs related duties as assigned by the Director of Advancement Operations.</li><li>Other duties as assigned.</li></ul><span style="color: inherit; font-style: normal; text-align: left; text-indent: 0">Associate’s degree (A.A.) or equivalent from a two-year college or technical school; or six months to two years’ related experience and/or training; or equivalent of education and experience.</span><div style="color: inherit; font-style: normal; text-align: left; text-indent: 0">To perform this job successfully, an individual must be able to satisfy each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br><br><strong style="font-weight: bolder !important">Language Skills</strong></div><ul style="margin-top: 0; margin-bottom: 3pt; color: inherit; font-style: normal; text-align: left; text-indent: 0"><li>Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions.</li><li>Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.</li></ul><div style="color: inherit; font-style: normal; text-align: left; text-indent: 0"><strong style="font-weight: bolder !important">Computer Skills</strong></div><ul style="margin-top: 0; margin-bottom: 3pt; color: inherit; font-style: normal; text-align: left; text-indent: 0"><li>Document Preparation – Proficient in the use of Microsoft Word, Excel, PowerPoint, Outlook, and web browsers.</li><li>Data Entry – Experience with Banner/Raiser’s Edge preferred; matching gift companies, 3rd Party companies like Benevity,NPO, Front Door, etc.</li></ul><div style="color: inherit; font-style: normal; text-align: left; text-indent: 0"><strong style="font-weight: bolder !important">Interpersonal Skills</strong></div><ul style="margin-top: 0; margin-bottom: 3pt; color: inherit; font-style: normal; text-align: left; text-indent: 0"><li>Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs. Responds to requests for service and assistance; Meets commitments.</li><li>Discretion – Maintains confidentiality; Listens to others without interrupting.</li><li>Professionalism – Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.</li><li>Adaptability – Adapts to changes in the work environment. Able to deal with frequent change, delays, or unexpected events. Well-organized and flexible with the ability to work independently in a fast-paced environment.</li></ul><div style="color: inherit; font-style: normal; text-align: left; text-indent: 0"><strong style="font-weight: bolder !important">Organizational Skills</strong></div><ul style="margin-top: 0; margin-bottom: 3pt; color: inherit; font-style: normal; text-align: left; text-indent: 0"><li>Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports the organization’s goals and values; Ability to multitask and independently prioritize competing tasks and deadlines.</li><li>Attendance/Punctuality – Is consistently at work and on time.</li><li>Dependability – Follows instructions, responds to management direction.</li></ul>