Senior Director, Infrastructure and Digital Platforms

Job Description: POSITION SUMMARY As a key contributing leader of the Digital and IT leadership team, the Senior Director, Infrastructure and Digital Platforms will own and execute the strategy, engineering, lifecycle management of the company’s networking, on-premise and cloud infrastructure environments. This leader will also build and maintain the shared digital platforms that enable the enterprise, such as, but not limited to the creation of an enterprise data and analytics platform and the application workload platform. This leader will be charged with the following mandates: Own and continuously modernize resilient, secure and scalable networking, on-premises and cloud infrastructure environments that support business growth and critical global operations. Create and operate enterprise digital platforms, including a trusted data and analytics platform and a standardized application workload platform, that accelerate delivery, reuse and innovation. Partner tightly with business and technology domain teams and the Cybersecurity team to embed guardrails, automate policies and controls, and enable teams to deliver securely at scale. As a visible leader in the organization, you will build trusted relationships, translate enterprise needs into platform capabilities and deliver measurable outcomes. You will be a player and a coach, setting clear technical direction while enabling teams to use infrastructure, data and application platforms to advance TransMedics’ mission. RESPONSIBILITIES This position is responsible for, but not limited to, the following: Infrastructure Strategy and Operations Define and execute a multi-year infrastructure strategy spanning enterprise networking, data centers, on-premises environments, cloud services, connectivity, compute, storage, backup and recovery. Ensure infrastructure services are resilient, observable, secure, cost-effective and capable of meeting business continuity, disaster recovery, performance and regulatory requirements. Seek a high level of AI and automation adoption through infrastructure as code and self service, driven to reduce all manual efforts Establish service ownership, architecture standards, capacity planning, lifecycle management, operational metrics and continuous-improvement practices across the infrastructure portfolio. Manage technology partners and cloud providers to dependable service levels, financial commitments and measurable business outcomes. Partner tightly with other Digital and IT domain teams to understand product and business needs, co-create roadmaps and provide reusable infrastructure and platform capabilities that accelerate delivery. Work closely with the Cybersecurity team to translate security, privacy, compliance and risk requirements into automated technical guardrails, policy as code, continuous compliance checks and actionable monitoring Digital Platforms Create and maintain the enterprise level platforms that are used to build and deploy our mission critical business applications. Such platforms will include the build and maturing of an enterprise data and analytics platform. Create and maintain the application workload platform, providing standardized environments, deployment patterns, runtime services, integration capabilities, observability and developer enablement for modern applications. Apply platform-product management practices, including clear roadmaps, service catalogs, adoption measures, reliability objectives, cost transparency and feedback loops with domain teams. Embed AI capabilities and standardized DevOps tools to increase standardization and consistency across the application landscape Enable transparency of capabilities and provisioning through service catalog to further increase automation abilities MANAGEMENT RESPONSIBILITIES Build and maintain a high performing team responsible to execute the scope of responsibility Manage and maintain partner relationships across technology and service providers that support your function. Hold our partners accountable in getting the most value from our relationships Develop organizational capabilities, succession plans and targeted talent development strategies to maintain a high performing team PHYSICAL ATTRIBUTES None identified MINIMUM QUALIFICATIONS Bachelor's degree in Information Technology, Computer Science, Engineering or a related field 15+ years of progressive experience in infrastructure, cloud, platform engineering or enterprise technology, including significant leadership responsibility 12+ years of experience owning enterprise networking, on-premises infrastructure and public cloud environments at scale 10+ years of experience building and operating shared digital platforms, including data and analytics platforms and application workload platforms Proficiency in cloud architecture, infrastructure as code, automation, observability, reliability engineering, disaster recovery and cost management Proficiency in architectures and implementations to embed controls, automate policies and operate compliant technology environments Track record of partnering across product, application, data and business domain teams to deliver reusable enterprise capabilities Experience managing strategic vendors, service providers, budgets, contracts and technology lifecycle investments Experience in architecting, implementing and integrating AI frameworks and models as part of the platform environment Excellent communication, leadership, talent development and organizational change management skills PREFERRED QUALIFICATIONS Experience within highly regulated industries such as MedTech, Healthcare, Life Sciences, Aviation or Manufacturing Experience with modern data architectures, analytics ecosystems, container platforms, orchestration and application integration technologies Strong experience with ITIL, Agile, product management, architecture governance and FinOps disciplines TransMedics, Inc. is a commercial-stage medical technology company transforming organ transplant therapy for patients worldwide. Our mission is to help save more patients’ lives by increasing access to viable donor organs for those who are awaiting an organ transplant. To accomplish this mission, we partner closely with transplant stakeholders worldwide and help expand their access to healthy donor organs, while delivering the highest quality technology, service, clinical care and outcomes.  Driven by a passion for improving patient care, we make the impossible possible and keep our employees at the center of everything we do. Together, we strive to enhance the quality of life for transplant recipients and their families, fostering hope and healing in the journey toward better health.  Maximize your potential at TransMedics, Inc. www.TransMedics.com  Employee Benefit: Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA Dental Vision Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Short Term Disability Long Term Disability 401K Plan Pet insurance Employee Stock Purchase Plan TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees. Welcome to TransMedics Careers! Our Vision is to help save more patients' lives by becoming the trusted partner to transplant stakeholders worldwide and delivering the highest quality technology, service and clinical care. TransMedics Group, Inc. (TMDX) is a commercial-stage medical technology company transforming organ transplant therapy for end-stage organ failure patients across multiple disease states. We developed the Organ Care System, or the OCS™, to replace a decades-old standard of care that we believe is significantly limiting access to life-saving transplant therapy for hundreds of thousands of patients worldwide. Our innovative OCS technology replicates many aspects of the organ’s natural living and functioning environment outside of the human body. As such, the OCS represents a paradigm shift that transforms organ preservation for transplantation from a static state to a dynamic environment that enables new capabilities, including organ optimization and assessment. In concert with our OCS technology platform and OCS Connect™ app, which enables TransMedics and transplant clinicians to efficiently track, coordinate & communicate resource logistics for donor organs procured and maintained on OCS™, TMDX launched its National OCS™ Program (NOP) in 2022: 16 regional hubs across the U.S. staffed by a dispersed workforce of experienced, on-staff OCS Perfusion Specialists & Cardiothoracic and Abdominal Donor Procurement Surgeons. These resources are mobilized on-demand via our own dedicated ground & aviation transportation logistics network, to retrieve and deliver allocated donor organs from anywhere in the U.S. – aiding U.S. Transplant Centers in bidding farewell to the time & distance limitations of cold storage & expand the pool of viable donor organs for their transplant recipients.