
Sr. Product Manager - Ancillary Benefits Management - ABM - Remote
Optum · Health Care Equipment & Services
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Job Description:
Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.Primary Responsibilities:Data Governance LeadershipOwn and continuously improve the ABM Data Governance operating modelMaintain governance processes for ABM data dictionaries, specifications, implementation guides, APIs, partner-facing documentation, mapping guides, and technical artifactsEstablish and maintain authoritative sources of truth for all approved ABM technical documentationFacilitate quarterly governance reviews and approval processesEnsure traceability between approved business requirements, engineering implementations, published specifications, release notes, and partner communicationsMaintain governance records, decision logs, approval history, version history, and audit evidenceDrive resolution of documentation conflicts, specification discrepancies, and source-of-truth issues across teamsData Contracts, Specifications, and DocumentationOwn the lifecycle management of ABM Common Data Models (CDMs)Drive creation, publication, and maintenance of:Data dictionariesData guidesMapping guidesCompanion guidesAPI documentationOpenAPI / Swagger specificationsTechnical onboarding documentationPartner integration guidesCrosswalk documentsUser-defined field documentationFrequently asked questions (FAQs)Partner with Engineering and Architecture to validate documentation against implemented system behaviorEnsure specifications accurately reflect delivered functionality and approved business behaviorIdentify gaps, inconsistencies, ambiguities, and undocumented functionalityDevelop documentation standards and reusable templates to improve consistency across ABMRelease Communications and Publication ManagementOwn ABM Platform release-note governance and publication processesDrive creation and publication of:Internal release notesPartner release notesData-contract release noticesPlatform release communicationsProduct-impact summariesClient-facing change notificationsCoordinate with Product, Engineering, Operations, and Implementations to ensure release communications are accurate and completeEstablish repeatable release-management templates and publication standardsEnsure all published release documentation aligns with approved governance decisions and implemented functionalityTrack release artifacts and maintain historical release recordsPartner Data Governance and External AlignmentAct as ABM's primary coordinator for data-governance discussions with implementation partners and vendorsLead specification reviews, mapping discussions, compatibility assessments, and data-contract alignment activitiesCoordinate partner onboarding and adoption of new specifications and standardsEvaluate downstream impacts of proposed changesMaintain partner decision records and adoption trackingFacilitate resolution of partner-reported specification, mapping, and documentation issuesCoordinate external review cycles and feedback incorporationAI Marketplace and Developer ExperienceOwn governance and publication readiness for externally facing API documentationCoordinate AI Marketplace, PIM, and ReadMe documentation workflowsEnsure alignment between:Marketplace listingsProduct descriptionsAPI specificationsTechnical reference materialsData dictionariesCompanion guidesRelease notesFAQsDrive review and publication approval processes with Product, Engineering, Architecture, Legal, Compliance, and Marketing stakeholdersMaintain developer-facing standards for clarity, completeness, usability, and consistencyDefine and evolve developer-documentation templates and publication processesKnowledge Management and Documentation StrategyCreate scalable processes that preserve institutional knowledge and decision historyEstablish sustainable documentation and publication practices across the ABM Platform organizationDrive adoption of centralized repositories and source-of-truth locationsDevelop standards that improve discoverability, usability, consistency, and maintainability of ABM artifactsReduce duplication, version drift, and conflicting documentationYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:7+ years of experience in Product Management, Technical Product Management, Product Ownership, Business Analysis, Data Governance, Technical Documentation Management, or related disciplinesExperience managing complex data contracts, specifications, API documentation, implementation guides, or enterprise technical documentationExperience leading cross-functional governance processesExperience working directly with Engineering, Architecture, Operations, and external partnersExperience working in Agile product-development environmentsExperience using Aha, Jira, Rally, Azure DevOps, Confluence, SharePoint, or similar collaboration toolsDemonstrated solid written communication and documentation skillsDemonstrated solid analytical and problem-solving capabilitiesPreferred Qualifications:Product Owner, Scrum, SAFe, or Data Governance certificationsHealthcare payer or healthcare technology experienceExperience with claims, eligibility, prior authorization, interoperability, or healthcare data exchangesExperience with Common Data Models (CDMs), APIs, OpenAPI specifications, Swagger, FHIR, HL7, or integration platformsExperience with developer portals, API marketplaces, or developer experience programsExperience designing data-governance frameworks and publication processesFamiliarity with AI Marketplace, developer portals, or external technical publication workflowsCharacteristics of SuccessCreates structure and governance in highly ambiguous environmentsEstablishes trusted sources of truth and maintains documentation integrityCan reconcile conflicting technical, operational, and business inputsHolds teams accountable for documentation quality and governance complianceThinks systematically about traceability, knowledge management, and lifecycle governanceBuilds effective working relationships across Product, Engineering, Operations, Implementations, and external partnersCommunicates complex technical concepts clearly to both business and technical audiencesOperates independently and drives work from concept through publication and adoptionLocation and Working HoursThis is a telecommuter positionThe role requires regular collaboration with globally distributed teams, including colleagues based in India and across the United StatesCandidates must be able to maintain consistent, reasonable overlap with designated team working hours for planning, decision making, stakeholder meetings, and delivery coordinationSpecific location and working-hour expectations will be discussed during the interview process*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter PolicyPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives. UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.