
HR Assistant
Planet Pharma · Commercial & Professional Services
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Job Description:
Pay range: 21-31/hr
*depending on exp
Position Summary
The HR Assistant provides administrative and operational support across Human Resources programs and processes, helping to ensure a positive employee experience and efficient HR service delivery. This role supports employee lifecycle activities, maintains employee records and HR documentation, assists with compliance and reporting activities, and serves as a key resource for employee inquiries and HR operational support.
Employee Lifecycle Administration
· Manage employee onboarding activities, including new hire benefit elections and Form I-9 completion; support benefits orientation as needed
· Coordinate employee offboarding activities in partnership with IT, Legal, Payroll, Benefits, and HR Business Partners
· Manage internal transfer processes and associated administrative tasks
· Support the exit interview process, conduct exit interviews, and consolidate feedback and data
· Coordinate employee headshot processes and updates within the HRIS
· Process unemployment claims and respond to related inquiries
Employee Records & Documentation Management
· Maintain accurate and up-to-date employee records, including personal information, employment documentation, promotions, transfers, and terminations
· Ensure compliance with data privacy, record retention, and confidentiality requirements
· Manage electronic and physical filing systems
· Maintain employee personnel files and Documents of Record
· Organize and maintain HR-related documentation, forms, templates, and reference materials
· Oversee outsourced employment verification process; prepare verification and authorization letters
· Manage Form I-9 reverifications and updates
· Partner with Legal to coordinate and fulfill requests for employee records and documentation, including subpoenas and former employee file requests
Employee Support & HR Services
· Serve as a point of contact for employee HR-related inquiries and provide timely assistance
· Responsible for HR Operations mailbox, triaging questions and responding to inquiries
· Coordinate company recognition and acknowledgement of employee life events, including sympathy flowers and newborn gifts
Compliance, Reporting & Policy Administration
· Support employee education and awareness of HR policies and procedures
· Participate in HR audits and support implementation of audit recommendations
· Support Affordable Care Act (ACA) reporting and compliance activities
· Maintain labor law postings, including onsite and electronic notices
· Audit and maintain employee job descriptions
· Assist with development, maintenance, and administration of HR policies and procedures
· Manage the Employee Handbook, including content updates, posting, and compliance reviews
HR Operations & Administrative Support
· Update and maintain ARC content for HR Operations, Benefits, and Leave programs
· Support HR communications, including coordination with Corporate Communications, intranet postings, and employee communications
· Facilitate and track purchase orders, contracts, and statements of work for the Benefits and HRIS teams
· Manage the HR FedEx account and coordinate mailing requests
· Provide project support for Benefits and Leave programs as needed
· Serve as back-up support for Benefits and Leave functions
Continuous Improvement
· Identify opportunities to improve HR processes and operational efficiency
· Participate in projects focused on enhancing HR services, processes, and employee experience
Qualifications
· Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
· 0-3 years of experience in HR Operations, Human Resources, or a related role
· Knowledge of HR laws, regulations, and HR best practices
· Strong organizational skills with exceptional attention to detail and accuracy
· Excellent communication and interpersonal skills
· Ability to handle sensitive and confidential information with discretion
· Strong problem-solving skills and a proactive approach to work
· Ability to effectively prioritize and manage multiple responsibilities in a fast-paced environment
· Proficiency with HRIS systems and Microsoft Office applications