
Temporary Training Operations Assistant
Beacon Hill · Commercial & Professional Services
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Job Description:
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Temporary Training Operations Assistant
Our client, a nonprofit health and human services organization, is seeking a Temporary Training Operations Assistant, to provide administrative, facilities and communications support to help the Learning & Development (L&D) team deliver training smoothly in Lawrence, MA. This is a part-time contract role. The Training Operations Assistant supports the Training Operations and Compliance Team with enrollment, attendance, and scheduling and is an on-site point of contact during training hours, prepares classrooms and materials, monitors supplies, and manages routine learner communications. The position is on-site in Lawrence, MA, Monday-Friday 9:00am-3:00pm, and pays $21.73/hour. Qualified and interested candidates are encouraged to apply today for immediate consideration.
Job Responsibilities:
Greet employees, vendors, and visitors; answer routine questions; and direct learners to the appropriate training rooms or resources.
Prepare classrooms for scheduled sessions, including room setup, technology, printed materials, supplies, and refreshments as needed.
Check training spaces and equipment for readiness and report issues that need attention.
Monitor inventories and identify supplies or training materials that need replenishment.
Place and track approved orders in accordance with departmental procedures and budget guidelines.
Coordinate routine logistics with vendors for printing, materials, equipment, and other training needs.
Assist with purchase requests, invoice routing, and inventory records.
Monitor designated L&D inboxes, respond to routine inquiries, and route other requests to the appropriate team member.
Draft and distribute class reminders, attendance instructions, announcements, surveys, and follow-up messages.
Help format and distribute internal training updates and communications.
Process attendance sheets, class sign-ins, and course completion documentation.
Provide basic backup assistance with LMS account questions and learner instructions, escalating technical issues as appropriate.
Candidate Qualifications:
High school diploma or equivalent required.
At least one year of experience in administrative support, customer service, training operations, or internal communications.
Experience drafting and distributing professional communications, such as email announcements, reminders, instructions, or newsletters, required.
Experience managing a shared inbox and responding to routine employee questions preferred.
Strong writing, proofreading, and attention to detail required.
A1474542SO_1792163557
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