Sr Dir Software Engineering

The portfolio includes platforms such as Salesforce, Clari, Eloqua, as well as the integrations, automation, and data services that connect them. - Set the engineering strategy and multi-year roadmap for GTM platforms, aligning investments and delivery with business priorities. - Lead platform design, development, integrations, automation, data quality, security, and operational support across the portfolio. - Partner with business leaders and GTM Operations to translate business needs into clear requirements, platform roadmaps, and measurable outcomes. - Modernize the lead-to-cash experience through initiatives such as Project Nova, improving how teams manage demand, pipeline, forecasting, pricing, quoting, approvals, contracting, and renewals. - Establish platform standards and governance that improve reliability, security, and data consistency while enabling appropriate business configuration and agility. - Guide adoption of AI and automation in GTM workflows, working across user experience, orchestration, enterprise context, and systems of record. - Build and maintain strong partnerships across Sales, Marketing, Business Development, Renewals, Finance, Product, and technology teams. - Build, coach, and retain a high-performing engineering organization; develop leadership depth and a culture of accountability, inclusion, and continuous improvement. - Manage vendor relationships, third-party support providers, capacity, budgets, risks, and delivery performance across a complex portfolio. - Track platform health and business outcomes, using operational and experience measures to identify opportunities and guide investment decisions. - 12+ years of progressive leadership experience across GTM platforms, sales engagement, customer experience, or marketing applications within enterprise SaaS or technology organizations. - Experience leading in a global or highly matrixed organization, with a record of influencing outcomes across functions, geographies, and organizational boundaries. - Strong operational and analytical acumen, including the ability to use data to identify performance drivers, make sound tradeoffs, and communicate a clear, actionable point of view. - Demonstrated success leading transformational initiatives and engaging senior stakeholders in complex situations. - Strong executive presence and written and verbal communication skills, with the ability to influence VP-level and senior cross-functional leaders. - Demonstrated ability to develop leaders, set high standards, address performance issues decisively, and build an engaged, accountable culture. - Experience at the Senior Director level, or with equivalent scope, including at least three years in a senior director role; alternatively, at least five years of director-level leadership managing comparably large and complex engineering initiatives. - Experience in HCM, payroll, time and labor, workforce management, or a similarly complex enterprise SaaS domain. - Experience managing or closely partnering with third-party support providers or outsourcing partners. - Demonstrated success leading adoption of AI-enabled capabilities, such as Agentforce, knowledge retrieval, sales insights, quality automation, or coaching tools. - Experience with marketing platforms, CRM, CPQ, operational dashboards, and sales experience measurement. - Experience applying continuous improvement methods such as Lean, Six Sigma, Kaizen, ITIL, or equivalent practices.