BGH Scout Logo

Customer Service Representative

Beacon Hill · Commercial & Professional Services
Viewed by 2 job seekers
Share:
Job Description:
To Apply for this Job Click Here This Customer Service Representative opportunity is with an insurance company in Boston, MA. The position pays $21/hour, runs 9:00 AM to 5:00 PM, and is expected to last 5+ months. The hiring process consists of a virtual interview followed by an onsite interview. Responsibilities: Provide exceptional customer service for home insurance inquiries via phone, email, text, and chat Deliver a positive customer experience with every interaction Learn and maintain knowledge of home insurance products and services Accurately enter and update policy information in company systems Build strong relationships with customers, agents, and internal team members Apply problem-solving and critical-thinking skills to resolve customer issues Adapt to new information and continuously improve customer interactions Qualifications: Excellent verbal and written communication skills Strong multitasking abilities and adaptability in a fast-paced environment Customer-focused mindset with the ability to identify and address customer needs Self-motivated with a desire to meet and exceed goals Proficiency with Microsoft Office applications Minimum of 1 year of work experience preferred College degree completed or in progress preferred Strong computer navigation and problem-solving skills No prior insurance experience required; training provided Qualified candidates encouraged to apply for immediate consideration. A1469217AN_1790955197 To Apply for this Job Click Here