Flight Scheduler

Job Description: POSITION SUMMARY The Aviation Flight Scheduler for aircraft and crew will plan and coordinate aircraft schedules efficiently based on missions and crewing. The Scheduler is responsible for executing every aspect of the mission from beginning to end, anticipating the needs of TransMedics teams, the aircraft, and crew members. This position is based at our state-of-the-art 24/7/365 Command Center in Andover, MA. RESPONSIBILITIES This position is responsible for, but not limited to, the following: Receive incoming phone calls for flight requests.  Schedule crews, including adjusting for crews in training, sick, PTO etc., finding replacements and/or scheduling extra days as needed.  Assist Dispatch with flight cancellations or reroutes.  Determine the most efficient way to complete all requested missions with the available aircraft and crew.  Select the aircraft and crew for flight requests.  Ensure hangar availability if inclement weather is predicted.  Set up early or late arrivals with FBO’s.  Obtain required PPR’s and/or slots, check NOTAM’s, check weather at departure and arrival airports and proactively plan alternate airports as needed.  Identify, anticipate, and take corrective action to minimize potential/actual delays due to scheduling operations, crew legality, and maintenance issues.  Track Crew duty times for Federal regulations.  Coordinate with Maintenance teams for aircraft maintenance, repositioning, and test flights.  Coordinate with Maintenance when aircraft cleaning is needed.  Comply with all Federal Aviation regulations for crew pairings, weather alternates, NOTAMS.   Ensure all aircraft and crew logs are completed daily.  Ensure compliance with all company policies and safety standards, including complete knowledge of Part 135 regulations.  Review, prepare, and submit post-flight expense reports.  Special projects and duties as assigned by department supervisors.  Performs other TransMedics tasks and duties as required  MANAGEMENT RESPONSIBILITIES This position manages the following positions on a daily basis. This position will not have management responsibilities. PHYSICAL ATTRIBUTES General office environment sitting for extended periods at a computer.  Use hands and fingers for typing and operating equipment.  Have good vision and hearing to communicate with staff.  Possess basic organizational skills to manage complex schedules.  MINIMUM QUALIFICATIONS Prior experience in aviation, crew management, or customer service required.  Strong personal and work ethics along with a high level of integrity.  Knowledge of FARs in regard to Part 91/135 operations.   Must be able to work well in a fast-paced environment and be flexible to the changing needs of the business.  Must have the ability to work quickly, calmly, and under pressure.  Strong analytical skills along with ability to think outside the box.   Attention to detail.  Excellent oral/written communication and problem resolution skills are required.  Proficiency in using industry-specific software and tools with the aptitude to learn new software.  365/24/7 operation - must be willing to work nights and weekends and Holidays if required.   Employee Benefit: Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA Dental Vision Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Short Term Disability Long Term Disability 401K Plan Pet insurance Employee Stock Purchase Plan TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees. Welcome to TransMedics Careers! Our Vision is to help save more patients' lives by becoming the trusted partner to transplant stakeholders worldwide and delivering the highest quality technology, service and clinical care. TransMedics Group, Inc. (TMDX) is a commercial-stage medical technology company transforming organ transplant therapy for end-stage organ failure patients across multiple disease states. We developed the Organ Care System, or the OCS™, to replace a decades-old standard of care that we believe is significantly limiting access to life-saving transplant therapy for hundreds of thousands of patients worldwide. Our innovative OCS technology replicates many aspects of the organ’s natural living and functioning environment outside of the human body. As such, the OCS represents a paradigm shift that transforms organ preservation for transplantation from a static state to a dynamic environment that enables new capabilities, including organ optimization and assessment. In concert with our OCS technology platform and OCS Connect™ app, which enables TransMedics and transplant clinicians to efficiently track, coordinate & communicate resource logistics for donor organs procured and maintained on OCS™, TMDX launched its National OCS™ Program (NOP) in 2022: 16 regional hubs across the U.S. staffed by a dispersed workforce of experienced, on-staff OCS Perfusion Specialists & Cardiothoracic and Abdominal Donor Procurement Surgeons. These resources are mobilized on-demand via our own dedicated ground & aviation transportation logistics network, to retrieve and deliver allocated donor organs from anywhere in the U.S. – aiding U.S. Transplant Centers in bidding farewell to the time & distance limitations of cold storage & expand the pool of viable donor organs for their transplant recipients.