Customer Account Manager 2

Grow customer accounts Build trusted relationships through regular customer interactions, industry events, trade shows, and conferences. Research customer industries and advise on best practices, business priorities, and service expansion. Identify upsell and cross-sell opportunities and develop proposals aligned to customer needs. Run strategic sales campaigns to drive pipeline and bookings across assigned accounts. Develop Annual Account Plans and Relationship Maps with internal stakeholders. Build relationships with decision-makers by leveraging sales leadership, executive sponsors, and in-person meetings. Increase engagement by partnering with Field Marketing and Customer Marketing teams. 2+ years successful experience in account management, sales, customer success, ERM or a related field, with a demonstrated ability to meet or exceed sales quotas. Minimum of 1 year experience in the technology/software industries. Ability to travel for face-to-face customer interactions and industry events. Excellent communication and interpersonal skills. Proficient in Salesforce. Thrives in a quick-turn, high-paced environment. Ability to prioritize and multi-task while maintaining sharp attention to detail with well-developed organizational skills. Strong verbal and written communication skills. Ability to articulate the value proposition of our product offering. Bachelor's degree or equivalent practical experience. Experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role. Experience optimizing and troubleshooting products or services. Up to 25%