ConvergeCONSUMER, Backend DevOps_Products & Platforms

The TeamConvergeCONSUMER™ is a product-driven business that combines differentiated consumer insights with robust prediction and optimization capabilities to help consumer-focused businesses improve decision-making and deliver personalized experiences to drive growth, consumer loyalty, and profitability. We operate with the speed and agility of a startup within the world’s largest professional services firm.We drive value for our clients by optimizing decisions and actions at a level of granularity only made possible with today’s data and technology. ConvergeCONSUMER’s suite of solutions helps consumer-facing businesses prosper in a world being re-shaped by convergence, where the lines between industries, competitors and collaborators, consumers and suppliers, and even human and artificial intelligence have blurred.Position Summary Are you the person people call when a delivery-blocking issue needs to be found fast? As a Backend DevOps & UAT Engineer on ConvergeCONSUMER, you'll be the technical backstop for our product delivery teams — troubleshooting backend issues, owning UAT coordination, and making sure problems get tracked to resolution instead of falling through the cracks.Recruiting for this role ends on 11/30/2026. Work you’ll doAs the Backend DevOps & UAT Engineer, you will:Troubleshoot backend issues surfacing during product delivery and client implementations, working across environments to isolate root causeOwn User Acceptance Testing (UAT) coordination for product releases, catching and resolving issues before go-liveEscalate and track defects and delivery blockers across engineering, delivery, and product teams until resolvedBuild and maintain test scripts and scenarios to validate backend functionality ahead of releasesPartner with delivery teams to validate environment configuration, data, and integration issues during implementationsSupport CI/CD pipeline health and flag recurring failure patterns to engineeringDocument recurring issues and troubleshooting steps to build the team's shared knowledge baseThe successful candidate would possess these skills:Methodical troubleshooter who can isolate root cause across multiple layers of a system under time pressureComfortable working across engineering, delivery, and product teams to track an issue through to resolutionDetail-oriented tester who thinks through edge cases and the downstream effects of changesClear written communicator, able to document issues and steps so others can follow themStays calm under pressure when a delivery-blocking issue needs fast triage and escalationContinuous-improvement mindset toward reducing recurring issues over timeQualifications Required:Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.5+ years of backend development or DevOps experience supporting product delivery or implementation troubleshootingHands-on experience with UAT coordination, defect tracking, and escalation management across engineering and delivery teamsAbility to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve.Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.Preferred:Experience with CI/CD tooling and pipeline troubleshootingExperience supporting client-facing product implementations or deploymentsThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 -$218,300.You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.