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Director of Quality and Compliance - Children's Division (4538)

Seven Hills Foundation · Health Care Equipment & Services
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Job Details: Job Location: 81 Hope Ave Worcester MA - Worcester, MA, Position Type: Regular Full-Time, Education Level: Bachelor Degree Required, Salary Range: $70000.00 - $85000.00Salary, Job Shift: Fixed Weekday Shift (Monday to Friday), Job Category: Director Level & Senior Leadership, Director of Quality and Compliance – Children’s Division Seven Hills Foundation   Salary:  $70,000-$85,000 Annually   Lead with purpose. Drive excellence in care.   Seven Hills Foundation is seeking an experienced and detail-oriented Director of Quality and Compliance to lead quality assurance and compliance operations across the Children’s Services Division. This key leadership role ensures programs consistently meet the highest standards of regulatory compliance, contractual accountability, and service quality. The Director partners with Foundation and Division leadership to strengthen systems that support continuous improvement, risk management, and the delivery of safe, effective, and person-centered care. Benefits for Full-time employees:  Health Insurance: Offered through Blue Cross Blue Shield, with generous company contribution. Enhanced Retirement Plan: 25% - 33% Employer match based on tenure.  Student Loan Assistance: Consolidation, counseling, & limited employer contribution! Discounted Tuition with College & University Partnerships! Tuition Assistance: Reimbursed or prepaid college coursework! Home Mortgage Initiative: Favorable down payment (3-5%), reduced closing costs co-paid by Seven Hills! Work-Life Balance: Generous Accrued Paid Vacation: 3 weeks in your first year! Vacation Cash-Out Option 3 Paid Personal Days 11 Paid Holidays  Accrued Paid Sick Time Benefits for Part-time Employees: Accrued Paid Sick Time Enhanced Retirement Plan: 25% - 33% Employer match (Minimum of 20 worked hours per week) Student Loan Assistance: Consolidation and free debt counseling! Personal PTO - (Minimum 20 hour regular part-time schedule - does not apply to per diem) What You’ll Do Compliance Program Oversight: Develop, implement, and monitor a comprehensive compliance program for the Children’s Division that aligns with Foundation goals and regulatory requirements. Oversee internal and external audits, ensure timely corrective action, and maintain readiness for licensing and accreditation reviews. Regulatory and Accreditation Management: Ensure ongoing compliance with standards set by DCF, DEEC, DESE, DOE, Medicaid, and COA. Serve as a key liaison with state and federal agencies, ensuring documentation, reporting, and processes meet all applicable requirements. Quality Assurance and Continuous Improvement: Lead data-driven Continuous Quality Improvement (CQI) initiatives to assess performance, identify trends, and implement meaningful enhancements in care quality. Oversee quality review processes, including Case Record Reviews (CRR) and UCRR activities, ensuring accuracy, timeliness, and compliance integrity. Policy and Documentation Integrity: Direct the development, review, and maintenance of compliance-related policies and procedures. Ensure documentation systems, including EHR, meet regulatory, contractual, and ethical standards for clinical and administrative accuracy. Risk Management and Incident Oversight: Conduct compliance risk assessments and develop strategies to mitigate identified risks. Ensure prompt reporting, investigation, and resolution of incidents or compliance violations. Training and Education: Collaborate with Learning and Development to design and deliver compliance and quality training programs that promote accountability, integrity, and continuous learning across all levels of staff. Communication and Reporting: Analyze and present quality and compliance data to leadership to inform decision-making and improve outcomes. Effectively communicate Performance and Quality Improvement (PQI) findings across the division. What You Bring  Leadership: Proven success managing compliance programs, audits, and quality improvement initiatives. Skills: Strong analytical, organizational, and communication skills; ability to influence and build collaborative relationships at all levels. Why Seven Hills? At Seven Hills Foundation, you’ll join a mission-driven organization dedicated to supporting children, families, and communities across Massachusetts and Rhode Island. We value integrity, respect, and innovation—and we’re committed to ensuring our services reflect the highest standards of quality and care. Join us in leading with integrity and shaping the future of quality and compliance in children’s services.Qualifications: Bachelor's Degree () in Human Services, Business Administration, Social Work, Law, Public Health, Organizational Development, or a closely related field. Standard driver's license - class C or class D 5-10 years of related experience Minimum five (5) years of progressive compliance experience, preferably within human services, healthcare, or child welfare, with experience with licensing and contracting with the Department of Early Education and Care (DEEC); Department of Elementary and Secondary Education (DESE); and Department of Children and Families.