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Director of Enrollment Analytics

Northeastern University · Consumer Services
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About the Opportunity Job Summary Reporting to the Assistant Vice President of Enrollment Analytics, the Director of Enrollment Analytics ensures that the division runs effectively and provides accurate and efficient delivery of required reports. The Director is responsible for developing and enhancing the undergraduate enrollment forecasting model and federal aid forecasting. The Director drives ongoing process improvement and represents the department in meetings to share and explain findings. Key Responsibilities & Accountabilities Reporting and Tableau Environment Delegate work related to and maintain the Tableau reporting environment, which draws from all Enrollment Management source databases Develop and maintain reports and dashboards in a Tableau Server environment covering all aspects of enrollment management, from student recruitment and admissions through student persistence and graduation Manage Tableau Server access to support data security and provide consultation and support to end users Solicit and incorporate feedback on potential enhancements Oversee the reporting environment’s structure to ensure organization and consistency across reports Maintain and track Enrollment Management goals Data Standards and Quality Monitor data standards and consistency within the Undergraduate Admission application system Ensure the successful transfer of data to the Operational Data Store and data warehouse Facilitate the resolution of data discrepancies and data-quality issues Provide authoritative data to ensure consistent results across Enrollment Management units Collaborate with University Decision Support Research to produce data in accordance with compliance standards for internal and external reporting Represent Enrollment Management as an admissions data subject matter expert on university-wide workgroups and committees related to data standards Ad Hoc Reporting Work directly with individuals across Enrollment Management and other university units on ad hoc reports and presentations requiring quantitative input Present recruitment and enrollment data as a member of the Yield Strategies and Enrollment Aid Strategies teams Staff Management and Supervision Oversee data analysts focused on undergraduate enrollment analytics and ensure the team has appropriate coverage across all subject areas Provide consistent feedback to help team members develop in their roles and achieve their professional goals Plan and organize resources, assign and delegate activities, and measure results to meet organizational expectations Enrollment Forecasting and Data Science Develop and continually enhance models for predicting learner behavior, including yield forecasting, affinity modeling, enrollment patterns, and revenue forecasting Systems and Technology Collaborate with the Enrollment Management division’s Business Intelligence team and other key departments to identify business requirements for technological enhancements and address analytical system and database needs and issues Promotion of Data Literacy Engage stakeholders to ensure users are aware of available offerings, understand how to read and interpret reports and dashboards, and receive offerings that meet their needs Minimum Qualifications Required Knowledge and skills typically acquired through completion of a Bachelor’s degree in a quantitative field At least five to seven years of demonstrated experience in a data analyst or reporting role Advanced practical experience with data management, reporting analysis, and data visualization software, including Tableau, Alteryx, R, Python, SPSS, and Cognos Demonstrated ability to analyze data, recognize patterns, and understand various data structures and common data extraction and transformation methods Ability to provide informed recommendations to nontechnical audiences in support of decision-making Experience managing and directing teams to ensure tasks and reports are delivered accurately and on time Excellent verbal, written, organizational, and time-management skills Ability to manage multiple concurrent projects and activities while maintaining attention to detail Preferred Master’s degree Experience in higher education Experience writing Structured Query Language (SQL) code to query databases Experience managing analytics professionals Position Type Data Planning and Analysis Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 111S Expected Hiring Range: $87,785.00 - $123,998.75 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change. Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact.    Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system—which includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide—serves as a platform for scaling ideas, talent, and solutions. The university’s residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver. Northeastern’s personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors—aligned around solving today’s highly interconnected global challenges and focused on transformative impact for humankind.