Senior Internal Communications Specialist (Franciscan Children's)

Position Summary: Senior Internal Communications Specialist (hybrid). This role will be supporting our Franciscan Children's Hospital work in Brighton, MA.Key Responsibilities: 1. Strategic Communicationsa. Develop and execute integrated communications programs that advance organizationalpriorities, including the behavioral health mission, Franciscan Children’s affiliation with Boston Children’s, and enterprise-wide transformation.b. Serve as a trusted communications resource for leadership, key departments, andcommittees, providing counsel on messaging, tone, timing, and audience.c. Translate complex clinical, operational, and cultural initiatives into clear, compellingcommunications for diverse internal and external audiences.d. Operate with a high degree of independence on high-priority projects, proactivelyidentifying communications opportunities and gaps.2. Content Development & Storytellinga. Develop a broad range of communications content, including articles, executivemessages, talking points, scripts, presentations, web copy, social media content, andmarketing collateral, across print and digital channels.b. Produce content that is accurate, on-brand, accessible, ADA-compliant, AI-supported, andtailored to the intended audience and channel.3. Internal Communicationsa. Support enterprise-wide internal communications programs that inform, align, and engagethe workforce across the full Boston Children’s system.b. Work in close partnership with the Internal Communications Manager for HumanResources to develop communications that support benefits, employee engagement, andworkforce initiatives.c. Contribute to editorial planning and maintain a consistent cadence of employee-facingcommunications.d. Support communications for major organizational milestones, change managementefforts, and transformation initiatives.4. Channel & Digital Managementa. Manage and contribute content to internal and external communications channels,including digital platforms, intranet, email, and social media.b. Ensure content is on-brand, ADA-compliant, and optimized for the intended channel andaudience.c. Support the adoption and effective use of Microsoft 365 tools (Teams, SharePoint) as corecommunications channels.d. Leverage analytics to assess content performance and inform continuous improvement.1. Excellent written, verbal, and interpersonal communication skills with demonstrated ability to meettight deadlines.2. Strong digital storytelling skills with the ability to create compelling content for multiple channelsand formats.3. Proven ability to manage multiple priorities simultaneously in a fast-paced, complex organization.4. Strong interpersonal skills and ability to build trusted relationships with senior stakeholders,clinical leaders, and interprofessional partners.5. Hands-on experience with Microsoft 365 tools, including Teams and SharePoint.6. Collaborative and proactive approach to moving projects forward.7. Strong organizational and time management skills with keen attention to detail.8. Familiarity with healthcare regulatory environment and sensitivity to HIPAA and employee privacyconsiderations in communications preferred.9. Familiarity with AI tools and their application in communications (content creation, analytics,personalization) preferred.Minimum QualificationsEducation: Bachelor’s degree required. Experience: Minimum of 5-6 years of progressive experience in internal communications, corporate communications, or a closely related field required.