Campus Assistant- Miami

About the Opportunity Campus Assistant – Miami Part-Time Temporary (5 -15 Hrs/Wk) Northeastern University–Miami is seeking an energetic, organized professional for the Campus Assistant position (part-time temporary). The Campus Assistant will be responsible for staffing the campus during the day and/or assisting with evening and weekend class meetings, study hours, and special events. Primary duties include, greeting guests and students providing general university information, ensuring instructor’s needs are met to begin class, troubleshooting technology issues, managing room setup for classes, ensuring cleanliness and order of Kitchenette area, and assisting students with their requests. The Campus Assistant will also be assigned administrative or other projects as needed. Associate’s degree required, Bachelor's degree preferred along with 2 years of professional office experience (administrative or customer support), preferably in higher education. The successful candidate will have outstanding customer service and problem-solving skills. Strong organizational and communication skills, both verbal and written, are critical to this role. Must be extremely detail-oriented and able to prioritize work to meet campus and client expectations. Must have the ability to make sound decisions and judgments to best serve clients’ needs and meet campus goals. Proficiency in Word, Excel, and other Microsoft Office Suite necessary, as well as familiarity with using audio/video equipment and other technology. Hours · Morning and Evening hours during the semester as needed. · Some weekends. · Schedule is dependent on term and campus activities. Key Responsibilities · Greet and assist students, faculty, and guests Field questions from student, faculty, and guests, ensuring · appropriate resolution Provide technical support and other customer service for students and faculty · Security and Maintenance of Campus · Respond to and document evening maintenance requests Ensure campus areas used are clean and ready to begin the next working day before leaving; inform custodial staff of any special needs Stock supplies in classroom, kitchen/lounge, etc. Assume primary responsibility for the application of the Miami campus’ emergency procedures; coordinate with faculty and building security in cases of inclement weather or emergencies · Conduct complete check of campus before departure; ensure all equipment and lights are powered down and secure doors · Event Support · Support student services events as needed Assist with student orientations Other Special Projects (i.e. website audits, update databases, inventories, web research) Position Type Temporary Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. This job is for a current or anticipated job vacancy. Pay Rate: $18/hour Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact.    Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system—which includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide—serves as a platform for scaling ideas, talent, and solutions. The university’s residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver. Northeastern’s personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors—aligned around solving today’s highly interconnected global challenges and focused on transformative impact for humankind.