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Refugee Services Career Coach Internship – Spring 27 at JVS Boston

Suffolk University · Consumer Services
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Job Description:

This is an unpaid internship, but it is eligible for academic and internship credit. This role is a hybrid role - with at least one shift in the office a week. JVS is open Monday-Friday, 9am-5pm. We are able to work with any hours within this timeframe.

Position: Career Coach Intern

Program/Department: Refugee Services

Schedule: 10-15 hours/week; We can work with any hours within Monday-Friday, 9am-5pm.

Location: Hybrid: At least one in-person shift (preferably Wednesday) at 75 Federal Street, Boston

Program/Department Overview:

Refugee Services has provided direct employment services to local refugee populations for over 40 years. These services are offered to refugees, political asylees, Cuban and Haitian entrants, certified victims of human trafficking, and other work-authorized immigrants. Services include job search assistance, resume and interview preparation, cultural orientation, pre-employment vocational English language classes, and job placement and follow-up. Additionally, post-employment support services include identifying, mapping out, and working towards their career advancement goals; including education and skills training.

Intern Responsibilities:

Assist work-authorized immigrants and refugees with finding gainful employment, work closely with team of Career Coaches to support case management, job preparation and tasks toward this goal, including:

Work with clients, one-on-one, interview practice, job application completion, resume development, job search techniques, and basic computer training.

Teach participants how to use public transportation, how to get to work, and locate other necessary resources.

Conduct job searches tailored to clients’ needs.

Research training and education programs appropriate for a client’s career path.

If scheduling aligns, support ESOL students during class time and with workshops related to client career advancement.

Other duties and short-term projects developed to meet team needs and intern interests/skills. May include fliers and promotional materials, writing, and supporting documentation.

Orientation and training will be provided; including training materials and resources.

Skills/Qualifications:

Commitment to learning techniques for providing effective services to support job outcomes to immigrants.

Good communication and organizational skills

Attention to detail

Flexibility—responsibilities will vary on a day-to-day basis.

Empathy for the challenges faced by participants in learning a new culture and a new language.

Ability to work as part of a team with staff and other volunteers/interns.

Bilingual or additional language proficiency a plus, but not mandatory; especially in languages spoken by refugee and immigrant clients (i.e. Spanish, Haitian Creole, Arabic, French, Amharic, Dari, Pashto)