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Financial Navigator at StreetCred at Boston Medical Center

Suffolk University · Consumer Services
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Job Description:
Practicum and Internship students will work as financial navigators in the BMC Pediatric Primary Care clinic. StreetCred provides economic opportunities to families as a part of their routine health care visits during their child’s first year of life. Students will be responsible for directly connecting families to free money available to them (tax credits – Earned Income Tax Credit (EITC) and Child Tax Credit (CTC), in addition to tax refunds; seed money for 529 college savings accounts (CSAs); paid family leave; food assistance programs (SNAP, WIC, and BMC’s Food Pantry); FSS. They will also empower families to work toward financial goals via individualized financial coaching. Prior to tax season, students will participate in IRS training to become IRS-certified tax preparers and will assist families with tax filing. This direct service opportunity focuses on building economic justice to directly improve health outcomes and health equity. This hands-on experience will equip students to pursue a career in the public health sector, medicine, or economic justice programs. StreetCred is in search of students who possess the following skills: Passion for StreetCred's mission and shared vision of working with families to build economic mobility and health equity Willingness and ability to learn new skills Must be detail-oriented, able to manage complex timelines, and well-organized with strong communication strategies A highly organized work style and ability to keep written documentation Strong proficiency with technology - MS Office (Word, Excel); e-mail; Internet. Experience using Epic a plus! Strong interpersonal skills, adaptability, flexibility and a growth mindset Excellent oral and written communication skills Working knowledge of project management software such as Asana, Basecamp or Slack (desired but not required) Ability to work cooperatively as a team member Experience and understanding of the needs of low-income families is essential. Ability to work in a multi-cultural, diverse, decentralized environment, as a member of a healthcare team   Additional language skills (e.g., Spanish, Haitian Creole, Portuguese; also useful are French, Amharic, Arabic, and Vietnamese) highly valued to meet the language needs of our patient population