
Sr Implementation Manager
Optum · Health Care Equipment & Services
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Job Description:
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Implementation Project Manager (IPM), Fee for Service (FFS) Medicaid Implementations, can work remotely from anywhere in the US. This role provides project management support for medium and complex projects within New Client Implementations at Optum Rx. This is a customer-facing role. You'll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: Manage the entire client onboarding project for implementation, main contact for the clientActs as a trusted partner t key constituencies by learning their business to anticipate stakeholder needs and concernsEnsures client satisfaction, quality of work, and project profitabilityCoordinate efforts with internal departments for the creation of clinical and formulary needsCoordinate disruption analysis to impacted membership (if/when applicable)Work with Operations and functional leaders to proactively identify implementation issues and drive their resolutionFacilitate meetings at various levels of the organization, including management weekly reviewsMonitor, track, and report implementation status and performance, internally and externallyIdentify implementation risks, implement a mitigation / action plan to drive improved outcomes, communicate to senior leadership Ensure accuracy of plan updates and missed deliverables from all teamsManage pre-implementation audits with the audit department and the clientAbility to mentor other team members within implementation, if neededUp to 15% travel You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: PMP Certification 5+ years of technical project management experience5+ years of FFS Medicaid experience 3+ years in the healthcare industry specifically in Medicaid and/or Medicare3+ years software development and or software implementations2+ years of experience in Pharmacy Benefit Management2+ years in a client facing roleExperience managing large-scale healthcare projects with teams of 10 or moreSolid experience in influencing externally with soft power, driving cross - functional collaboration, and negotiating win-win solutionsProficiency with Microsoft Outlook, Excel, PowerPoint, Project, and WordDemonstrated ability to present to all levels of management and audiencesProven ability to ascertain client needs through active listening skills, and consultatively work with clients to achieve business objectives Preferred Qualifications: Certified Pharmacy TechnicianSoftware development and or software implementations2+ years of PBM client implementation project management experience or Account Management experienceExperience managing complex projects with various stakeholders *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.