ConvergeCONSUMER, Senior Product Forward Deployed Engineer (pFDE)_Products & Platforms

The TeamConvergeCONSUMER™ is a product-driven business that combines differentiated consumer insights with robust prediction and optimization capabilities to help consumer-focused businesses improve decision-making and deliver personalized experiences to drive growth, consumer loyalty, and profitability. We operate with the speed and agility of a startup within the world’s largest professional services firm.We drive value for our clients by optimizing decisions and actions at a level of granularity only made possible with today’s data and technology. ConvergeCONSUMER’s suite of solutions helps consumer-facing businesses prosper in a world being re-shaped by convergence, where the lines between industries, competitors and collaborators, consumers and suppliers, and even human and artificial intelligence have blurred.Position SummaryAre you a delivery-minded technologist who's just as comfortable in front of a client's executive team as you are leading a small team through a complex implementation? As a Senior Product Forward Deployed Engineer (pFDE) on ConvergeCONSUMER, you'll operate at the intersection of sales and delivery — building trust with senior client stakeholders, leading hands-on implementation teams, and feeding what you learn in the field back into our product roadmap.Recruiting for this role ends on 11/29/2026. Work you’ll doAs the Senior Product Forward Deployed Engineer (pFDE), you will:Own end-to-end delivery of ConvergeCONSUMER product implementations for enterprise clients, from kickoff through go-liveLead discovery and scoping conversations with client stakeholders to define engagement scope, timeline, and success criteriaLead small delivery teams — a mix of engineers and consultants — through the full lifecycle of a client implementationServe as the primary client-facing point of contact during delivery, managing scope, timeline, and risk, and escalating issues before they threaten outcomesPartner with sales and account teams to identify opportunities to expand existing engagements or open new onesPresent product capabilities and live demos to VP- and C-suite client stakeholdersTranslate client feedback and product gaps into structured input for product management teams, distinguishing one-off delivery needs from core product enhancementsDevelop reusable delivery playbooks, demo assets, and implementation patterns that accelerate future engagementsCoach and unblock junior FDEs and consultants on the team, sharing delivery and client-management best practicesThe successful candidate would possess these skills:Comfortable operating autonomously across both sales-support and hands-on delivery work without close oversightStrong executive presence, with the ability to build credibility quickly with senior client stakeholdersNatural people leader, comfortable guiding and unblocking a small team under deadline pressureSkilled at translating between technical delivery realities and business or product prioritiesProactive communicator who surfaces risk and feedback early rather than waiting to be askedResourceful and outcomes-oriented, comfortable navigating ambiguous or evolving client environmentsGenuine curiosity about the consumer industry and how our products create value for clientsQualifications Required:Bachelor's degree in Business, Engineering, Computer Science, or a related field, or equivalent practical experience.8+ years of experience in client-facing technology consulting, professional services, or product delivery rolesDemonstrated experience leading small delivery teams and managing client engagements from scoping through go-liveAbility to travel 20-25%, on average, based on the work you do and the clients and industries/sectors you serve.Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.Preferred:Experience delivering technology engagements within the consumer, retail, or transportation/hospitality sectorsExperience contributing to business development activities such as client pitches, proposals, or product demonstrationsThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500-$265,100.You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.