
Administrative Assistant II
Beacon Hill · Commercial & Professional Services
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Job Description:
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This Administrative Assistant II opportunity offers $25.25/hour for a 37.5-hour workweek (9:00 AM to 5:00 PM with a lunch break) in Cambridge, MA. This is a fully onsite position supporting a higher education/student services environment. The role is highly student-facing and involves providing administrative support to approximately five senior staff members, managing calendars, assisting students with resources and scheduling, maintaining confidential records, and supporting daily office operations in a fast-paced setting.
Responsibilities:
Serve as the first point of contact for students, visitors, and staff
Answer phones, emails, and greet visitors professionally
Assess student needs and connect them with appropriate resources or staff members
Schedule appointments and manage multiple complex calendars
Support approximately five senior staff members
Maintain confidential student records, databases, and documentation
Coordinate meetings, office operations, and administrative processes
Assist with communications, newsletters, social media, and outreach efforts
Support events, workshops, and student programs
Provide basic technology support and troubleshoot routine system issues
Assist with special projects and process improvement initiatives
Qualifications:
High school diploma or equivalent required
Minimum 3 years of administrative, customer service, office support, or related experience
Strong customer service and interpersonal skills
Excellent verbal and written communication abilities
Strong organizational skills and attention to detail
Experience managing calendars and coordinating schedules
Ability to handle confidential information with discretion
Ability to remain calm and professional in stressful or sensitive situations
Strong technology skills and ability to learn new systems quickly
Demonstrated flexibility, initiative, and follow-through
Bachelor’s degree preferred
Experience in higher education, student services, advising, healthcare, or other service-oriented environments preferred
Experience supporting multiple leaders or senior staff preferred
Experience with records management systems, databases, events, or communications preferred
Qualified candidates encouraged to apply for immediate consideration.
A1477191CP_1791388547
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