LMS Administrator

The LMS/KMS Administrator manages the daily operations of the organization’s Learning Management System (LMS) and Knowledge Management System (KMS). This role ensures seamless deployment, configuration, and maintenance of learning and knowledge platforms, while supporting user experience, system integration, and continuous improvement initiatives across the enterprise.At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us.The Global Spirit is the cornerstone of our commitment to success. As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably. We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value.Your Role, Your ImpactManage day-to-day operation of LMS/KMS including deployment, user management, and system configurationWith K&T Partner, create and maintain learning paths for users across enterpriseEnsure linkage between knowledge/document systemsRespond to user issues using ticketing system and prioritize request, identify and address patterns in trouble reportsAssist with user training build/facilitation as neededMonitor and report on effectiveness and engagement with LMS/KMSAudit LMS/KMS for functionality, maintain required upgrade/bug-fix/security patch scheduleMaintain high level of awareness to LMS new functionsIncludes knowledge of external systemsRecommend improvements to LMS via new features or enhanced configuration options, implement as neededGenerate, maintain, and report on testing contentGenerate, maintain, and report on learning surveysCreate events in LMSManage and look for ways to improve UXParticipate in the evaluation and implementation of new learning and knowledge management technologiesQualificationsPassion for a simple, seamless user experienceHighly skilled in LMS/KMS management, configuration, design, and troubleshootingFamiliar with the principles of integration between digital systemsKnowledge of instructional design principles and adult learning theoryKnowledge of basic data security principlesStrong ability to gather data and parse it into usable reportsAble to translate business needs into blended learning experiences following a digital learning pathPassionate for making Global’s LMS/KMS experience a competitive advantageBachelor's Degree or equivalent work experiencePay Range$73,600.00 - $110,400.00The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.Our Commitments to YouCompetitive Pay - We offer competitive salaries and opportunities for growth within.Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.The Road Ahead – We offer 401k and a match component. We also provide tuition reimbursement; this benefit is offered after 6 months of service.Professional Development – We value lifelong learning and have many internal development programs and access to other on-demand learning for continued career growth.These commitments are offered to employees in permanent roles, as part of our support for long-term growth and successWhat to Expect From the Hiring ProcessWe value passion and potential. Please apply if you’re qualified and interested—we’d love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match.Interviews are conducted virtually and in person, depending on the role. We’ll provide more details about next steps if selected to move forward.Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK.Disclaimer. At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know. In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.