
Billing Specialist
Beacon Hill · Commercial & Professional Services
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Billing Specialist – Andover, MA
Our client, a well-established organization within the insurance and financial services industry, is seeking a Billing Specialist to support billing operations, payment processing, and customer account management. This role focuses on ensuring accurate account transactions, responding to billing-related inquiries, maintaining records, and providing administrative support to internal teams and customers.
Responsibilities
Process billing-related transactions and maintain accurate account records
Review and update customer account information within internal systems
Respond to customer and internal inquiries regarding billing matters
Support payment processing and reconciliation activities
Monitor account activity and perform research to resolve discrepancies
Maintain documentation and ensure records are organized and up to date
Identify process improvement opportunities and contribute to departmental initiatives
Provide general support to ensure smooth day-to-day operations
Qualifications
6+ months of billing experience required
Customer service experience required
Associate degree in Accounting, Business, or a related field preferred
Strong proficiency with Microsoft Office Suite
Experience working with ADP, BambooHR, or similar systems preferred
FT1475098ZB_1790014874
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