Program Manager (Occupational Health/Leader) at U.S. Department of Health and Human Services

***This job will close when we have received 75 applications which may be sooner than the closing date.

WHAT YOU'LL BE DOING DAY TO DAY

As a(n) Program Manager (Occupational Health/Leader), you will:

• Serve as a Lead Program Manager with responsibility for overseeing the implementation and evaluation of an Occupational Health Portfolio (FOH) service line or product across a significant regional area of the United States; while working with teams in developing, implementing, evaluating, and improving various processes and procedures to monitor the effectiveness, efficiency, and productivity of the program segment.
• Track processes, establish priorities, review recurring activity reports, and report progress and results; while developing, implementing, evaluating, and improving various processes and procedures, to monitor the effectiveness, efficiency, and productivity of the program segment.
• Provide instructions to team members on work objectives, methods, policies, procedures, and guidelines, etc.; while providing input to the establishment of goals, objectives, and a broad range of program efforts with FOH staff, through networking, team building efforts, meetings, and other communication methods.
• Develop or coordinate the administration of operational or national budgets with fiscal accountability within the FOH Program.

Qualifications

WHAT WE ARE LOOKING FOR

Minimum Qualifications: You must have at least one year of specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-12 grade level in the Federal service performing ALL of the following:

• Leading and managing program operations involving case processing, quality assurance, and service delivery to ensure timeliness, accuracy, and compliance with established standards.
• Monitoring and analyzing program performance metrics (e.g., productivity, turnaround times, quality indicators), and preparing reports or dashboards to inform leadership decision-making.
• Leading staff and contract personnel, including workload distribution, onboarding, training, performance monitoring, and ensuring compliance with organizational policies and requirements.
• Coordinating billing, financial reconciliation, and resource management activities to ensure alignment between services provided, funding, and organizational requirements.