Senior Director, Aviation and Logistics Solutions

Job Description: POSITION SUMMARY As a key contributing leader of the Digital and IT leadership team, the Senior Director, Aviation and Logistics Solutions will define and drive the suite of digital capabilities supporting aviation, ground transportation, logistics coordination, and fleet operations. This leader will build and maintain reliable mobile and web applications that provide real-time visibility and orchestration across several mission critical capabilities for the organization. This leader will be charged with the following mandates: Ensure the highest level of compliance of our logistical systems in accordance with FAA and other international regulatory agencies Develop and execute the aviation and logistics solutions, connecting flight operations, ground transportation, fleet management, third-party partners, and end-to-end mission coordination. Build and maintain resilient mobile and web applications that support dispatchers, aviation teams, logistics coordinators, third-party drivers, and other stakeholders As a visible leader in the organization, you will build trusted relationships with aviation and logistics business teams to ensure enablement of solutions. You will be a player and a coach, translating frontline needs into scalable digital solutions that truly enable the ability to safe a life through organ transplant. RESPONSIBILITIES This position is responsible for, but not limited to, the following: Aviation and Logistics Solution Strategy Define and execute a multi-year product and capability roadmap for aviation operations, logistics coordination, ground transportation, fleet management, and end-to-end mission execution. Develop a deep understanding of flight operations, dispatch, routing, scheduling, ground transportation, third-party driver coordination, fleet operations, and the needs of teams working in time-sensitive environments. Partner tightly with aviation, logistics, clinical operations, quality, regulatory, data, infrastructure, enterprise applications, and cybersecurity teams to deliver integrated and compliant capabilities. Aviation, Transportation and Logistics Solutions Own the lifecycle of the application portfolio, including architecture, delivery, adoption, reliability, usability, support, enhancement, and retirement. Build and maintain responsive mobile and web applications that enable dispatch, flight coordination, routing, status tracking, communications, exception management, and operational decision-making. Enable end-to-end ground transportation coordination with third-party drivers and transportation providers, including assignment, scheduling, location and status visibility, communications, proof of service, and performance management. Deliver fleet-management capabilities spanning vehicle availability, utilization, maintenance, inspections, compliance, telematics, safety, and lifecycle planning. Design and govern real-time event-streaming architectures that ingest, process, distribute, and retain operational events from aircraft, vehicles, mobile devices, partners, and enterprise systems with appropriate resilience, ordering, traceability, and latency. Ensure solutions comply with applicable FAA requirements, international civil aviation regulations, data residency obligations, security standards, quality controls, and validated-system practices. Partner with appropriate teams to build high value ML and AI use cases that will be embedded within your portfolio of solutions Provide real-time operational visibility, alerts, escalation workflows, and analytics that improve coordination, anticipate disruptions, and support rapid recovery. MANAGEMENT RESPONSIBILITIES Build and maintain a high performing team responsible to execute the scope of responsibility Manage and maintain partner relationships across technology and service providers that support your function. Hold our partners accountable in getting the most value from our relationships Develop organizational capabilities, succession plans and targeted talent development strategies to maintain a high performing team PHYSICAL ATTRIBUTES None identified MINIMUM QUALIFICATIONS Bachelor's degree in Information Technology, Computer Science, Engineering, Aviation, Transportation, Logistics, or a related field 15+ years of progressive experience in digital products, aviation technology, transportation, logistics, or enterprise applications, including significant leadership responsibility 12+ years of experience building and leading cloud native engineering application teams 10+ years of experience building solutions that are used by both internal and external users at scale 10+ years of experience architecting and implementation digital applications that leverage ML and AI models. 10+ years of experience architecting and building applications across native mobile and web frameworks Demonstrated aviation and transportation domain expertise, including experience supporting regulated, safety-sensitive, and time-critical operations Substantial experience interpreting and applying FAA requirements and international aviation regulations to product design, operational processes, data, controls, and compliance evidence 10+ years of experience architecting and building scalable applications across native or cross-platform mobile and modern web frameworks Mandatory hands-on architectural experience with real-time event streaming, event-driven systems, distributed messaging, high-availability processing, observability, and operational data integration Experience delivering solutions for third-party driver coordination, dispatch, routing, fleet management, telematics, tracking, or transportation-provider integration Excellent communication, leadership, talent development, stakeholder management, and organizational change skills PREFERRED QUALIFICATIONS Experience in air carrier, air charter, air medical transport, aviation operations, logistics technology, or another highly regulated transportation environment Experience with global flight operations, international operating requirements, customs, cross-border logistics, airport operations, or aviation partner networks Experience with geospatial services, mapping, optimization, telematics, mobile offline operation, push notifications, and real-time operational control-center applications Strong experience with Agile product management, user-centered design, architecture governance, cybersecurity, quality management, and validated software delivery TransMedics, Inc. is a commercial-stage medical technology company transforming organ transplant therapy for patients worldwide. Our mission is to help save more patients’ lives by increasing access to viable donor organs for those who are awaiting an organ transplant. To accomplish this mission, we partner closely with transplant stakeholders worldwide and help expand their access to healthy donor organs, while delivering the highest quality technology, service, clinical care and outcomes.  Driven by a passion for improving patient care, we make the impossible possible and keep our employees at the center of everything we do. Together, we strive to enhance the quality of life for transplant recipients and their families, fostering hope and healing in the journey toward better health.  Maximize your potential at TransMedics, Inc. www.TransMedics.com  Employee Benefit: Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA Dental Vision Healthcare Flexible Spending Account Dependent Care Flexible Spending Account Short Term Disability Long Term Disability 401K Plan Pet insurance Employee Stock Purchase Plan TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees. Welcome to TransMedics Careers! Our Vision is to help save more patients' lives by becoming the trusted partner to transplant stakeholders worldwide and delivering the highest quality technology, service and clinical care. TransMedics Group, Inc. (TMDX) is a commercial-stage medical technology company transforming organ transplant therapy for end-stage organ failure patients across multiple disease states. We developed the Organ Care System, or the OCS™, to replace a decades-old standard of care that we believe is significantly limiting access to life-saving transplant therapy for hundreds of thousands of patients worldwide. Our innovative OCS technology replicates many aspects of the organ’s natural living and functioning environment outside of the human body. As such, the OCS represents a paradigm shift that transforms organ preservation for transplantation from a static state to a dynamic environment that enables new capabilities, including organ optimization and assessment. In concert with our OCS technology platform and OCS Connect™ app, which enables TransMedics and transplant clinicians to efficiently track, coordinate & communicate resource logistics for donor organs procured and maintained on OCS™, TMDX launched its National OCS™ Program (NOP) in 2022: 16 regional hubs across the U.S. staffed by a dispersed workforce of experienced, on-staff OCS Perfusion Specialists & Cardiothoracic and Abdominal Donor Procurement Surgeons. These resources are mobilized on-demand via our own dedicated ground & aviation transportation logistics network, to retrieve and deliver allocated donor organs from anywhere in the U.S. – aiding U.S. Transplant Centers in bidding farewell to the time & distance limitations of cold storage & expand the pool of viable donor organs for their transplant recipients.