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Early Career Sales Engineering (BEST) Program

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Launch Your Career in Technical Sales

Our Building Early Career Sales Training (BEST) Program is a 6-month development program designed for recent engineering graduates looking to launch a career in technical sales.

From day one, you'll be paired with a dedicated mentor and supported by a nationwide network of sales professionals. Through classroom training, hands-on experience, and customer interactions, you'll develop the technical expertise, business acumen, and relationship-building skills needed to succeed in a high-growth sales career.

What You Will Do:

Participate in a structured 6-month sales development program

Learn Johnson Controls' HVAC equipment, services, and building solutions

Support sales activities, proposals, and project opportunities

Build relationships with contractors, architects, engineers, and building owners

Present technical solutions that help customers improve building performance and sustainability

Partner with local sales and operations teams to deliver successful customer outcomes

What We Offer:

Competitive Compensation package starting at $85,000, which includes salary and bonus plan

Medical, dental, vision, and 401(k) benefits starting on Day 1

Paid vacation, sick time, and floating holidays

Company vehicle

Dedicated mentorship and professional development

Clear career growth opportunities upon program completion

Collaborative and supportive team environment

What We Look For

Required:

Bachelor's degree in Engineering with an anticipated graduation date of December 2026 or May/June 2027

Strong analytical, problem-solving, and communication skills

Ability to manage multiple priorities and work collaboratively

U.S. Citizenship or Permanent Residency

Preferred:

Mechanical, Industrial, or related Engineering degree

Internship, co-op, engineering, sales, or customer-facing experience

Interest in technical sales and customer relationship management

Check us out: A Day in the Life at Johnson Controls | Sales Roles
https://www.youtube.com/watch?v=rS3_3zSHb4Q

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About Johnson Controls

Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms. 

What You'll Do

Thermal constraints limit AI infrastructure, semiconductor equipment, power electronics, and defense systems. JCI removes those constraints. Enabled by the Stack Forging™ process, JCI produces high-performance thermal components and cooling loop solutions — purpose-built for direct integration into AI, HPC, and mission-critical systems. JCI has built the industry's leading thermal management platform for the applications that demand it most.

As a Builder on the Stack Forging Thermal Solutions team at Johnson Controls, you'll join a team of sleeve-rollers who set a high bar for themselves and their co-workers. We foster a collaborative culture with no silos, where everyone is encouraged to think out loud. If you are passionate about your craft and don't give up until you've found a way, you will make an ideal Builder!

As an Engineering Program Manager for New Product Introduction, you will own the path from concept through full production release — including the large, complex industrial machines that make up our Stack Forging process. You will work with an interdisciplinary team spanning engineering, manufacturing, quality, supply chain, and commercial functions to plan, sequence, and drive execution of new product and new machine programs. You will shepherd hardware programs through ambiguous, fast-moving development cycles, and you will provide structure without slowing down the pace of a startup-like environment. You will regularly manage multiple complex, concurrent projects with competing priorities and shifting timelines, keeping each one moving without letting the others slip. You take full ownership of your programs, driving them forward independently while maintaining a strong sense of urgency.

This position is based in Burlington, MA. Candidates must be commuting distance to the facility, or able to relocate. Various relocation packages are available. Applicants must be US Citizens and/or Permanent Residents of the US, since sponsorship is not available for this position.

Who You Are

You are a hands-on program manager who enjoys untangling complex, cross-functional problems and taking ownership of a product's journey from first prototype to volume production. You have experience building and managing program schedules, risk registers, and stage-gate processes for physical hardware products, including large-scale industrial machinery and capital equipment. You are comfortable working directly with engineers, technicians, vendors, and executives to keep programs on time and on budget. You are equally comfortable juggling several high-stakes programs at once as you are running point on a single critical launch. You thrive in a fast-paced environment, apply a first-principles mindset to every roadblock, and are driven to continuously improve how the organization launches new products and brings new machines online. You know when to pivot, prioritize, and adapt to shifting demands to keep progress on track.

How you will do it

Manage the NPI process from end-to-end, starting with concept and design review through pilot builds, qualification, and production ramp up, for both products and large industrial machines.

Drive manufacturing readiness activities across programs, including tooling and fixture readiness, work instructions, line layout, and capacity planning ahead of ramp.

Partner with manufacturing engineering to plan and execute the installation, commissioning, and qualification of new large-scale machines on the production floor.

Manage multiple complex programs simultaneously, balancing shared resources, overlapping timelines, and competing priorities across the portfolio.

Build and maintain integrated program schedules, tracking critical path, dependencies, and risk across engineering, manufacturing, and supply chain workstreams.

Own the engineering change order (ECO) process for programs in flight — initiating, routing, and tracking ECOs, and coordinating impact assessments across engineering, manufacturing, quality, and supply chain.

Evaluate the cost, schedule, and technical impact of proposed design changes, and drive timely disposition decisions with stakeholders.

Communicate project updates to engineering teams and management teams.

Work cross-functionally to gather input and drive alignment from many different stakeholders across multiple systems and teams.

Write and maintain program documentation including stage-gate criteria, program plans, ECO logs, manufacturing readiness checklists, and status reporting for leadership.

Coordinate design reviews, build reviews, manufacturing readiness reviews, and other readiness gates, and drive closure of open action items.

Work with 3rd party vendors, machine builders, and contract manufacturers to align timelines, tooling, and quality requirements.

Contribute to failure mode and effects analysis (FMEA) and risk assessments alongside the engineering team.

Identify bottlenecks early and drive pragmatic trade-off decisions to keep programs moving.

What you will need
Required

Bachelor's degree in Engineering (Mechanical, Electrical, Industrial) or a related technical field, or equivalent experience
5+ years of industry experience in program or project management for hardware/physical products

Experience taking products through the full NPI lifecycle, from prototype through production launch

Experience managing programs involving large industrial machines or capital equipment, including installation, commissioning, and ramp
Direct experience managing engineering change orders (ECOs), including impact analysis, approval routing, and implementation tracking

Industry experience building program schedules, stage-gate documentation, and risk registers

Experience working with cross-functional teams including engineering, manufacturing, and quality

Experience working with a range of vendors, contract manufacturers, machine builders, and suppliers
Understanding of core hardware development processes (design reviews, DFM/DFA, qualification testing, change control)

Preferred

Experience with large-scale automated or semi-automated industrial machinery in a production environment

Experience with program management tools (e.g., MS Project, Smartsheet, Jira)

PMP certification or equivalent formal program management training

Experience with capital equipment, industrial machinery, or thermal/mechanical systems

Familiarity with Lean/Six Sigma or similar continuous improvement methodologies

Export Control Requirement: This position may require access to information, technology, technical data, software, or other items subject to U.S. export control laws and regulations. Any offer of employment for this position may be contingent upon the candidate's ability to obtain and maintain any required export authorization or eligibility to access controlled items.

SALARY RANGE: $120,000 - $165,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

#LI-ONSITE

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POSITION WILL BE FOR WEST SPRINGFIELD AND COVER THE WESTERN MASS AREA

About us

What you will do

How you will do it

Test and inspect fire alarm systems with existing and new customer base.
Maintain proper documentation for work performed using tools provided
Work with low voltage wiring and associated devices for the operation of low voltage equipment.
Complete Service Acknowledgements with proper coding through communication devices such as laptop computers and/or hard copy.
Follow and maintain a highly structured inspection schedule.
Input, retrieve and archive inspection documents via mobile device.
Make minor repairs and programming changes to systems being inspected.
Must adhere to company safety policies and procedures
Carry/move equipment and tools weighing up to 70lbs
Perform work in unusual and sometimes difficult positions; such as climbing ladders, scaffolding, and high lift equipment
Must be able to work alternative shifts or weekends to meet customer needs
Must perform all duties in a safe and professional manner & maintain a clean and safe work area

What we look for

Required

Installation or Service Experience in testing and inspecting Fire Alarm Equipment.
Self-starter that can work with little or no supervision
Strong organizational skills, positive attitude, and the ability to learn quickly
Capable of performing physical labor
Excellent communication skills
High School Diploma or Equivalent
Valid Driver’s License with good driving record
Ability to work well with others
Obtain NICET I within 1 year of employment
Basic computer skills – Microsoft (Excel, Word, Outlook) along with SmartPhone skills

HIRING HOURLY RANGE: $21-28 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

1b:T1446,

Build your best future with Johnson Controls

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future. Our teams are uniquely positioned to support a wide range of industries across the globe while providing opportunities to grow through meaningful work, innovation, and continuous learning.

Become part of the Johnson Controls family and thrive in a collaborative environment where your ideas matter and your contributions help shape the future of intelligent building technologies.

What We Offer

Competitive salary

Paid vacation, holidays, and sick time

Comprehensive benefits package including 401(k), pension, medical, dental, and vision coverage

Career development and training opportunities

Collaborative and innovative team environment

Commitment to safety through our Zero Harm culture

Opportunity to work on industry-leading access control and security technologies

This is an Onsite position in Westford, MA.

What You Will Do

As an Embedded Linux Firmware Engineer, you will join the Software House engineering team responsible for developing industry-leading physical access control solutions, including intelligent readers, controllers, and I/O modules used to secure commercial buildings and critical infrastructure worldwide.

You will contribute to the design, development, testing, and maintenance of embedded firmware running on Linux and Zephyr-based platforms. Working closely with firmware, hardware, software, and quality engineers, you will help deliver innovative and reliable products that sit at the intersection of software and hardware.

How You Will Do It

Design, develop, test, and maintain embedded firmware for access control panels, readers, and I/O devices

Develop software using C/C++ on Embedded Linux and Zephyr RTOS platforms

Support hardware integration, board bring-up activities, and system diagnostics

Modify and maintain Linux platform components including Buildroot, U-Boot, kernel drivers, and device trees

Debug issues across hardware and software, utilizing tools such as JTAG debuggers, oscilloscopes, and logic analyzers

Collaborate with cross-functional engineering teams throughout the product development lifecycle

Support product enhancements, sustaining engineering efforts, and field issue investigations

Required Qualifications

US Citizen and/or Permanent Resident of the US.
Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, or a related technical field

1-3 years of professional experience in embedded software or firmware development

Experience developing software in C/C++

Experience working with Embedded Linux systems

Familiarity with Linux kernel, device drivers, Buildroot, U-Boot, or related embedded Linux technologies

Strong problem-solving, debugging, and communication skills

Preferred Qualifications

Experience with Zephyr or other real-time operating systems (RTOS)

Experience with board bring-up, hardware diagnostics, and embedded debugging

Familiarity with ARM- or NXP-based embedded platforms

Experience using tools such as JTAG debuggers, oscilloscopes, or logic analyzers

Exposure to Bluetooth, cybersecurity technologies, or connected devices

Experience working in an Agile development environment

HIRING SALARY RANGE: $79,000 - $110,000 (salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

1c:T1a39,

SCHEDULER III

What we offer:

• Competitive Starting Pay

• Paid Training

• Global Advancement Opportunities

• Company Vehicle (as applicable)

• Referral Bonuses

• Comprehensive Benefits

• Medical/Dental/Vision insurance

• Health Savings Account (HSA)

• Life Insurance

• 401(k) savings plan with company match

• Short-Term and Long-Term Disability

• Employee Assistance Program

• Wellness Program

• And More!

What you will do:

Under general supervision, coordinates customer Fire alarm and or Security Installation projects requests from customers, Project Managers and or Project Coordinators requests, from initiation to project completion, and maximizing technical resource productivity and profitability by efficiently scheduling and dispatching Technicians with guidance from the Team Leads.

Partners effectively multiple times during the work day with the Operations/ Install Field Manager and or the Operations/Install Manager to ensure technical installation work is scheduled in a reasonable timeframe and to the customer’s expectations within the projects scope . Analyzes and assesses technical team performance and adjusts as needed to enhance customer satisfaction in a cost-effective manner.

How you will do it:

Receives customers, electrical contractors, Project Mangers, and or Project Coordinators requests for unscheduled or scheduled work . Determines customer needs and matches appropriate Technician with assistance from the Operations / install team leads as needed.
Communicates the schedule to be provided directly to the customer.
Ensures work has been performed to the customer’s expectations and performs follow-up with the customer, as needed.
Answers any customer inquiries and resolves or escalates customer issues, as appropriate.
Upon completion, reconciles all external and internal customer requests daily.
Coordinates labor scheduling to align technicians to the appropriate customer and required licensing if required with assistance from the Operations / install team leads as needed .
Ensures Technicians are provided updated daily schedules via the scheduling platform prior the next day and are provided details of the projects , scope and contact information with assistance from Project Mangers, Project Coordinators and Operations / install team leads .
Maintains consistent communication with assigned Technicians.
Follows up on activities to ensure completion in an established timeframe.
Maintains and manages multiple Installation email INBOXES for Daily Construction reports, Installation NFPA 72 Record of Completion documents and Test and Inspection reports .
Develops and maintains viable long-term relationships with customers, electrical contractors and subcontractors.
Participates in weekly Operations/ Installation meetings by preparing and discussing Scheduling status and customer satisfaction positive and or negative issues .
Researches and follows up on questions identified during monthly business review.
May work with the Service Scheduling team for requests to maintain installation technicians utilization and or special situations for scheduling .

Business review support
Billing support
Customer retention support
Answer incoming customer calls and resolve issues and/or take notes to pass to appropriate department
Other duties and administrative activities as assigned.
Qualifications – External

What we look for:

Required

Associates degree preferred, high school diploma or equivalent required
Preferred minimum of five years of service industry experience managing service operations and/or service scheduling.
Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.
Must have strong interpersonal skills to effectively communicate with both internal and external clients.
Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
Able to prioritize work activities based upon financial impact to desired business goals.
Experience and/or basic project accounting or costing principals is desired.
Able to influence diverse teams to accomplish tasks/goals.

HIRING HOURLY RANGE: $29.80-37.50 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your bac ground warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

1d:T26c2,

Build your best future with the Johnson Controls team!

Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing.

Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!

Please note: This position doesn’t qualify for H1-B Visa or any other employer sponsor visas. If you are working with any of these Visas, we cannot sponsor you at this time: F-1Visas, M-1 Visas, or J-1Visas or other temporary visas.

What we offer

· Competitive base salary and a comprehensive bonus program.

· Three weeks paid vacation in a calendar year/holidays/sick time/three PTO days in a calendar year.

· Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one.

· Extensive product and on the job/cross training opportunities

· Encouraging and collaborative team environment

· Dedication to safety through our Zero Harm policy

· Providing Scheduling and management support.

· JCI Employee discount programs (The Loop by Perk Spot)

Check us Out: A Day in a Life at Johnson Controls | Engineering Roles

What you will do

Under general direction, supports the construction sales team by assisting with pre and post sales activities on building systems and equipment project opportunities. Although the role is primarily weighted with execution of our equipment business, the ratio of pre and/or post sales activities will vary based on assigned branch type, assigned Account Execs and customer expectations.

Pre-sales activities include but are not limited to; system configuration validation, HVAC equipment and/or controls selection for basis of design as well as bidding, application and pricing. This role will receive direction, coaching and support from assigned account executives and sales leadership on pre-sale needs and expectations.

Post sales activities include equipment project execution that is profitable, accurately, and on time, within the scope of the contract and in alignment with customer expectations. Develops and provides detailed engineering information and submittals to communicate design, configuration, operating and installation requirements to customers, consultants, Johnson Controls service and necessary subcontractors. Works with assigned sales team to maintain an effective balance between customer satisfaction and project financial results when performing pre-sale and/or post sale duties.

How you will do it

1. Provides technical support, selections and limited estimating support to Account Execs during project design or proposal phase. Assists as needed in developing the customer business case for the conceptual solution.

2. Supports detailed estimating of projects for Account Execs to finalize and present to clients. Validates assumptions made during proposal and development phase. Builds a detailed cost estimate and scope of work for assigned projects in conjunction with Sales. Assists in preparing proposals and other customer communication documents.

3. Prepares customer proposals and quote letters for assigned projects. Includes project takeoffs, specification review, special quote generation and RFQ and RFI issuance

4. Supports Account Execs’ efforts to become basis of design through timely selections, specifications, sequences, drawings and review of documents as required.

5. Manages project Profit and Loss (P&L) and customer satisfaction for all projects assigned. Accomplishes this utilizing the Johnson Controls equipment order execution process, including; execution of the equipment orders, startup and final payment.

6. Works closely with branch administration to manage backlog execution, schedule and forecast execution of equipment projects up to two years in advance.

7. Interprets engineering drawings and specifications in order to develop and provide engineered equipment submittals in compliance with; contract drawing, site coordination, and site installation requirements.

8. Follows standardized submittal generation guidelines for preparation and processing of equipment engineering submittals, including but not limited to; final coil selection, coil hand coordination, fan selection, chiller performance verification, chiller configuration and option selection so as to match schedule, drawing and specification requirements.

9. Verifies that Johnson Controls has an “approved” equipment submittal and positive configuration acceptance by the installing contractor prior to releasing equipment for fabrication.

10. Evaluates the contractual scope of supply and the impact of client-issued bulletins, field directives and/or scheduling changes. Coordinates project schedule with the customer to ensure timely release of equipment.

11. Works to maximize appropriate additional change orders. Performs associated cost estimates, prepares proposals and works with sales in negotiating final settlement price and customer acceptance resulting from scope of supply changes / change orders.

12. Coordinates the factory equipment order process to ensure technical and commercial compliance with contract documents and site coordination requirements.

13. Generates technical content of Purchase Orders for field purchased materials and equipment.

14. Selects, orders, and tracks the delivery of materials and equipment for assigned projects. Coordinates shipping processes to meet factory and project schedule requirements and reviews the equipment order status reports as needed, identifying any critical delivery requirements. Coordinates equipment delivery requirements with the Customer.

15. Effectively communicates project progress, issues and financial status to management as required.

16. Reviews vendor invoices for technical and commercial compliance prior to approving payment.

17. Coordinates post shipment services that include but are not limited to; start-up initiation and solutions to delivery, shipping or scope omission problems.

18. As required, visits to customer sites to ensure delivery and receipt of critical equipment is in compliance with the expectations of Johnson Controls, the customer and the owner.

19. Ensures project documentation is compliant with contract requirements, Johnson Controls standards and the formal Johnson Controls equipment order execution process.

20. Periodically answers engineered equipment and controls application questions from potential customers and other sales channels.

21. Develops and maintains viable long-term relationships with customers, consultants, prime contractors and subcontractors. Attends job progress meetings as required.

22. Coordinates customer-training requirements with local Johnson Controls service.

23. Works with Customer Operations Associate to address any billing and collections issues, and to assure Johnson Controls receives payment in full.

What we look for

Required

Bachelor’s degree in engineering.
Computer skills experience to include Microsoft Office suite, (with emphasis on Word, Excel and Visio) Adobe Writer, and basic Windows operating system environment. AutoCAD experience is preferred. Ability to work independently and as part of a team.
Good organizational skills with attention to detail. Interpersonal skills to effectively communicate with both internal and external customers.
Demonstrated ability to simultaneously manage a large and diverse number of projects with professionalism, cooperation, and persistence.

HIRING SALARY RANGE: $78,000 - $105,000. (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, skills, suitability and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at About us - Johnson Controls Careers

1e:T11d6,

Manufacturing Engineering Co-Op (January – June 2027)

What you will do:

Johnson Controls is seeking a Manufacturing Engineering Co-op to support the optimization of manufacturing processes and the development of a robust asset management program. This role offers the opportunity to work closely with manufacturing and engineering teams to improve equipment performance, process efficiency, quality, and safety. You will gain hands-on experience supporting production operations, equipment implementation, process improvement initiatives, and continuous improvement projects while developing valuable technical and professional skills.

How you will do it:

Support the creation, revision, and maintenance of standard work instructions, work orders, and manufacturing process documentation.
Assist with root cause analysis investigations and corrective action implementation for process and equipment issues.
Support the build, installation, qualification, and startup of new manufacturing equipment and tooling.
Identify opportunities to improve safety, quality, throughput, and cost efficiency across manufacturing operations.
Design, build, and operate test fixtures to support manufacturing and engineering objectives.
Collaborate with cross-functional teams to develop, evaluate, and optimize production processes.
Assist in collecting and analyzing manufacturing data to identify trends and support continuous improvement initiatives.
Support asset management activities to improve equipment reliability, utilization, and performance.
Document findings, process changes, and project results clearly and effectively.
Demonstrate Johnson Controls' Winning Behaviors by focusing on impactful work, collaborating effectively, taking ownership of assigned projects, and continuously seeking opportunities to improve processes and outcomes.

Required Qualifications:

Currently pursuing a degree in Manufacturing Engineering, Industrial Engineering, or a related technical field.
Demonstrated ability to take ownership of projects and complete assignments efficiently and effectively.
Adaptable and able to thrive in a fast-paced manufacturing environment.
Strong communication skills with the ability to document technical processes and procedures clearly.
Experience with CAD software, with SolidWorks preferred.
Ability to work on-site at least four days per week.
Strong organizational, analytical, and problem-solving skills.
Must be legally authorized to work in the United States without current or future sponsorship.

Preferred Qualifications:

Previous co-op, internship, or industry experience.
Basic knowledge of manufacturing processes or previous experience in a manufacturing environment.
Experience with data analysis tools.
Familiarity with Lean Manufacturing and/or Six Sigma principles.
Experience with inventory management systems and Computerized Maintenance Management Systems (CMMS).
Interest in process optimization, operational excellence, and continuous improvement.

Why Join Us?

At Johnson Controls, you'll gain meaningful hands-on experience in a manufacturing environment where your work contributes directly to improving production processes, equipment performance, safety, and quality. You will collaborate with experienced engineers and operations professionals while developing practical skills in manufacturing engineering, process improvement, equipment implementation, and data-driven decision-making.

Our culture is guided by our Winning Behaviors:

We Focus on What Matters by prioritizing solutions that create the greatest impact for our customers and operations.
We Win as One Team through collaboration, respect, and leveraging diverse perspectives.
We Own the Outcome by acting with accountability, integrity, and a safety-first mindset.
We Improve Every Day through continuous learning, innovation, and solving root causes to drive better results.

This co-op provides an excellent opportunity to apply what you've learned in the classroom while gaining real-world manufacturing engineering experience that will help prepare you for a successful career.

1f:Te49,

If you have Burglar Alarm experience, then come join a great team. Be part of an international organization.

What you will do:

Inspectors are responsible for conducting routine inspections, testing, service, and preventative maintenance on Electrical, Sprinkler or Suppression life safety product lines as well as similar competitive manufacturers’ product lines. Work with low voltage wiring and associated devices for the operation of low voltage equipment. Complete Service Acknowledgements with proper coding through communication devices such as laptop computers and/or hard copy. Follow and maintain a highly structured inspection schedule. Input, retrieve and archive inspection documents via laptop computer. Complete assigned inspections on time. Perform other duties as assigned.

What we look for:

Required

Documented experience in low voltage electrical systems and Fire and /or Security Systems experience required.
Burglar Alarm experience required.
Possess a valid driver’s license and driving record that meets company requirements.

High School Diploma or equivalent.
Successful completion of the Inspector Entrée Course (Electrical or Sprinkler).
Achieve NICET Level II certification after 2 years on the job.
Demonstrates an aptitude for troubleshooting systems.
Ability to follow verbal and written instructions.
Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
Ability to work flexible hours including on-call rotation that may involve weekends to meet customer requirements.
Willing to travel out of town if needed
Demonstrate a high level of customer service.
Ability to work well with others.
Self-starter that can work with supervision.
Ability to adhere to, implement, and follow safety guidelines and procedures at all times.
Strong organizational skills, positive attitude, and an ability to learn quickly.

Preferred

Massachusetts Low Voltage Class D License
Experience in reading and interpreting blueprints, diagrams, submittals, specifications, programs schematics and operational/product manuals.
One to three years documented experience in low voltage electrical systems preferred.
NICET certification preferred.

HIRING HOURLY RANGE: $26-35 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

20:T134d,

What you will do

Service Technicians diagnose problems and perform service and repairs on card access, CCTV, burglar alarm systems, electronic fire alarm systems and other related building system products at customer sites. Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service

How you will do it

· Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.

· Service, troubleshoot, and install card access, CCTV, and burglar alarm systems.

· Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals.

· Exhibit effective customer service skills by consistently communicating with staff and customers to ensure customer satisfaction.

· Complete Service Acknowledgements with proper coding through communication devices such as smart phones and laptop computers.

· Obtain customer signature upon completed service call assignment.

· Available for on-call emergency service.

· Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.

· Provide quotes to support recommendations and solutions.

· Perform other duties as assigned.

What we look for

Required

At least 2+ years documented experience with card access and CCTV.
Mass D License, at minimum.
Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
Experience installing, inspecting, repairing, and programming card access and CCTV.
Fire alarm experience is a plus.
Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
Ability to follow verbal and written instructions.
Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
Ability to work flexible hours including weekends to meet customer requirements.
Overnight travel may be required.
Demonstrate a high level of customer service.
Maintain truck inventory to ensure timely response to customer needs.
Ability to adhere to, implement, and always follow safety guidelines and procedures.
Strong organizational skills, positive attitude, and an ability to learn quickly.
Possess a valid driver’s license and driving record that meets company requirements.
Able to pass a pre-employment background and drug test.
Retain any licenses that are required by National, State and Local codes.
Knowledge of applicable NFPA standards.

Preferred:

NICET II preferred

Pay Range: Up to $44.59. Hourly rate determined by the CBA/rate sheet. Benefits are provided

through a local labor union aligned with a collective bargaining agreement. The posted salary

range reflects the target compensation for this role. However, we recognize that exceptional

candidates may bring unique skills and experiences that exceed the typical profile. If you

believe your background warrants consideration beyond the stated range, we encourage you

to apply. To support an efficient and fair hiring process, we may use technology assisted tools,

including artificial intelligence (AI), to help identify and evaluate candidates. All hiring

decisions are ultimately made by human reviewers.

21:T17eb,

Customer Care Representative

What we offer

Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
Extensive product and on the job/cross training opportunities With outstanding internal resources
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Company vehicle, Tools and Equipment to complete all jobs
JCI Employee discount programs (The Loop by Perk Spot)
Check us Out: A Day in a Life at Johnson Controls

https://youtu.be/rS3_3zSHb4Q

Role Overview

The Customer Care Representative is responsible for maintaining and growing sales within a defined customer base and geographical territory. In this role, you will build a customer-focused strategy that improves retention of preventative maintenance contracts, increases revenue per customer, and strengthens overall customer satisfaction.

Key Responsibilities

Maintain and grow sales within an assigned customer base and geographical territory.
Manage retention activities within an assigned service agreement customer base.
Serve as the primary point of contact for assigned customers and build strong ongoing relationships.
Develop a detailed understanding of each account, including key decision makers, equipment, service contracts, and account history.
Develop and execute customer-focused sales strategies to improve retention, customer satisfaction, and revenue growth.
Deliver increased sales against an assigned quota.
Partner with district operations to improve service delivery and support the customer experience.
Report progress, activity, and performance metrics to operations and corporate teams on a weekly and monthly basis.

How You Will Do It

Own outcomes with accountability by following through on commitments, working with integrity, and keeping safety at the center of every customer interaction.
Focus on what matters by staying close to each account, understanding customer priorities, and removing obstacles that may impact retention or renewal.
Improve every day by using customer feedback, performance data, and root-cause thinking to refine your approach and strengthen results.
Win as one team by collaborating closely with district operations and sharing clear updates that help the broader team serve customers better.
Use account knowledge to identify the right offer at the right time and qualify opportunities quickly.
Work with discipline, consistency, and a customer-first mindset to build trust across your territory.

Qualifications

High School Diploma.
2+ years of sales and/or customer service experience with a similar product, service, or industry.
Excellent communication skills and the ability to quickly qualify opportunities.
High degree of self-discipline and the ability to manage your work independently.
Strong motivation, a success-driven mindset, and comfort working toward sales and retention goals.
Ability to sell intangible services and explain value clearly to customers.
Technical aptitude with Microsoft Office, Salesforce, Ace, and Report to Web.

Nice to Have

BA, BS, or a similar degree.
Experience working with preventative maintenance contracts, service agreements, or recurring service models.
Familiarity with customer retention, territory management, or account-based sales.
Experience in a similar product, service, or industry environment.
An independent, creative thinking style that helps you identify solutions and opportunities.

HIRING SALARY RANGE: $59,000-$88,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and
experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-usIf you are ready to grow your career and make a real impact with Johnson Controls, we encourage you to apply.

#LI-JH1

22:T1574,

Job Description:

Launch your Career with Us!

Our 18-month Engineering Training Program offers 3-4 rotational assignments across engineering and business functions, providing hands-on experience, leadership development, and exposure to some of the industry's top talent.

At Johnson Controls, our values guide everything we do. We are driven by integrity, teamwork, innovation, and a deep commitment to sustainability. We foster an inclusive culture where diverse perspectives are valued, and employees are empowered to make a meaningful impact. As part of our team, you’ll help create smarter, healthier, and more sustainable buildings and communities- because at JCI, we believe in building a better tomorrow.

Rotation Location Possibilities

Rotational assignments may be located at one or more of the following Johnson Controls locations:

Milwaukee, WI

Westford, MA

Why You'll Love it Here

Competitive pay starting at $75,000 with $5,000 sign on bonus

Benefits that start Day 1 (medical, dental, vision, 401k)

Paid vacation/holidays/sick time – 15 days of vacation, 5 sick days, 3 floating holidays

A mentor who’s invested in your success, along with a support network of peers and leaders

Work Location, Rotations, and Travel

This is a fully on-site position and is not eligible for remote or hybrid work arrangements. Participants are expected to work in person at their assigned Johnson Controls facility five days per week.

Rotational assignments are a core part of this program and are not limited to your hiring location. One or more of your rotations may be based at another Johnson Controls facility within the United States and require an extended stay away from your home location, typically lasting several weeks to several months. Company-supported travel, lodging, and relocation assistance are provided in accordance with company policy.

What You Will Do

Complete structured rotational assignments across engineering, operations, product development, and other key functions.

Apply technical and business skills to real-world projects, collaborating with cross-functional teams to solve complex challenges and drive impact.

Receive mentorship and coaching from senior leaders and technical experts while developing problem-solving, communication, and leadership capabilities.

Contribute to the successful and timely completion of projects, provide status updates, and deliver a final capstone project.

Work on-site at your assigned Johnson Controls facility throughout the program and complete rotations that may require extended stays at other U.S. locations.

Travel domestically and occasionally internationally for training, project work, and collaboration with global teams.

What to Expect

Hands-on experience: Work on meaningful projects that make an impact on the business.

Broad exposure: Rotate through engineering, operations, product development, and other key business functions while gaining experience across multiple JCI locations.

Mentorship and growth: Learn directly from leaders and experienced engineers while building technical, business, and leadership skills.

Leadership development: Graduate from the program with a strong foundation in Johnson Controls Engineering Leadership Competencies.

Immersive on-site experience: Work side-by-side with your team and mentors in office, lab, and operational environments.

Career opportunities: Upon successful completion of the program, transition into a full-time role in Cloud/AI Engineering, Automation Engineering, Test Engineering, Software Engineering, Project Management, or Product Management.

What You Bring

Bachelor's degree in Software Engineering, Computer Science, Electrical Engineering, or a related field.

Flexibility and adaptability to work across multiple functions, teams, and locations, including relocation and rotational assignments throughout the United States.

Passion for learning, growth, and leadership, demonstrated through school, work, community involvement, internships, or co-op experiences.

Strong communication and collaboration skills, including the ability to explain technical concepts and work effectively toward common goals.

Proficiency in organizing and analyzing data to solve multidimensional problems, along with demonstrated proficiency using AI tools and technologies.

Ability to work full-time on-site, travel domestically and internationally as required, obtain and maintain valid travel documentation, and possess the legal right to work in the U.S. without sponsorship.

23:T163b,

Launch your Career with Us!

Our 18-month Engineering Training Program offers 4 rotational assignments across engineering and business functions, providing hands-on experience, leadership development, and exposure to some of the industry's top talent.

At Johnson Controls, our values guide everything we do. We are driven by integrity, teamwork, innovation, and a deep commitment to sustainability. We foster an inclusive culture where diverse perspectives are valued, and employees are empowered to make a meaningful impact. As part of our team, you’ll help create smarter, healthier, and more sustainable buildings and communities-because at JCI, we believe in building a better tomorrow.

Rotation Location Possibilities

Rotational assignments may be located at one or more of the following Johnson Controls locations:

Milwaukee, WI 
Lubbock, TX
Matamoros, Mexico

Westford, MA

Why You'll Love it Here

Competitive pay starting at $75,000 with $5,000 sign on bonus

Benefits that start Day 1 (medical, dental, vision, 401k)

Paid vacation/holidays/sick time – 15 days of vacation, 5 sick days, 3 floating holidays

A mentor who’s invested in your success, along with a support network of peers and leaders

Work Location, Rotations, and Travel

What You Will Do

Complete structured rotational assignments across engineering, operations, product development, and other key functions.

Apply technical and business skills to real-world projects, collaborating with cross-functional teams to solve complex challenges and drive impact.

Receive mentorship and coaching from senior leaders and technical experts while developing problem-solving, communication, and leadership capabilities.

Contribute to the successful and timely completion of projects, provide status updates, and deliver a final capstone project.

Work on-site at your assigned Johnson Controls facility throughout the program and complete rotations that may require extended stays at other U.S. locations.

Travel domestically and occasionally internationally for training, project work, factory or supplier visits, and collaboration with global engineering teams.

What to Expect

Hands-on experience: Work on meaningful projects that make an impact on the business.

Broad exposure: Rotate through engineering, operations, product development, and other key business functions while gaining experience across multiple JCI locations.

Mentorship and growth: Learn directly from leaders and experienced engineers while building technical, business, and leadership skills.

Leadership development: Graduate from the program with a strong foundation in Johnson Controls Engineering Leadership Competencies.

Immersive on-site experience: Work side-by-side with your team and mentors in the lab, on the shop floor, and in office environments.

Career opportunities: Upon successful completion of the program, transition into a full-time role in Mechanical Engineering, Manufacturing Engineering, Electrical Engineering, Project Management, or Product Management.

What You Bring

Bachelor’s degree in Engineering (Mechanical, Industrial, Electrical, or related field); preferred coursework includes Thermodynamics, Machine Design, Fluid Flow, and Introduction to Electrical Engineering.

Flexibility and adaptability to work across multiple functions, teams, and locations, including relocation and rotational assignments throughout the United States.

Passion for learning, growth, and leadership, demonstrated through school, work, community involvement, internships, or co-op experiences.

Strong communication and collaboration skills, including the ability to explain technical concepts and work effectively toward common goals.

Proficiency in organizing and analyzing data to solve multidimensional problems, along with demonstrated proficiency using AI tools and technologies.

Ability to work full-time on-site, travel domestically and internationally as required, obtain and maintain valid travel documentation, and possess the legal right to work in the U.S. without sponsorship now or in the future.

24:T1ca0,

Build your best future with the Johnson Controls team

What we offer

Competitive salary
Paid vacation/holidays/sicktime - 15 days of vacation first year
Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
Extensive product and on the job/cross training opportunities With outstanding resources
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Check us Out: A Day in a Life at Johnson Controls

Johnson Controls is seeking a Mechanical Project Team Leader to drive the execution and performance of retrofit projects while supporting customers, project teams, and sales efforts. In this role, you will help deliver mechanical work with a strong focus on safety, financial performance, quality, and customer satisfaction.

What you will do

You will oversee the day-to-day coordination and overall control of mechanical retrofit projects, working under general supervision and following Johnson Controls standard practices. This role blends project management, estimating, customer communication, technical support, and field coordination to help ensure assigned projects are completed safely, on schedule, and in line with contract requirements.

How you will do it

Plan, execute, and control assigned mechanical retrofit projects from start to finish.
Coordinate the daily activities of Mechanics and subcontractors to support productive field execution.
Secure new work and change orders from the existing customer base and support value-added scope opportunities.
Prepare mechanical estimates, review estimates, and present proposals to customers.
Serve as a technical resource for Sales and support project development and pre-bid reviews.
Recruit, hire, and supervise resources needed to staff the project team.
Interface with Truck Based teams to help control manpower and maintain appropriate staffing levels.
Review contract terms and conditions and support project execution in line with contract requirements.
Coordinate drawing layouts and detailing to support proper installation.
Monitor financial reporting, project schedules, costs, billings, payables, and collections to identify risk early and support recovery actions when needed.
Use Johnson Controls tracking and reporting tools to communicate project progress and financial status to management.
Oversee compliance with specifications, local codes, installation techniques, and safety standards.
Manage material procurement, warehousing, and logistics activities to support project delivery.
Maintain strong customer and subcontractor relationships, attend job progress meetings, and ensure expectations are clearly understood.
Coordinate owner training requirements and support transition to the appropriate Johnson Controls Truck-based team.

How You Will Do It

Own the outcome by taking accountability for safety, scope, quality, schedule, and financial results on every assigned project.
Stay close to the work by working directly with Mechanics, subcontractors, customers, and Sales to remove obstacles quickly and keep projects moving.
Improve every day by using clear reporting, candid issue escalation, and practical recovery plans to address risk before it impacts delivery.
Win as one team by building trust across project, field, logistics, and sales partners and by valuing different perspectives in problem-solving.
Use standardized processes to ensure consistent project execution, accurate documentation, and reliable communication with management and customers.
Lead with safety and integrity by reinforcing safe work practices and expecting the same standard from Johnson Controls team members and subcontractors.

Qualifications

Six or more years of comprehensive technical and operational experience in the service business, particularly with smaller fast-track retrofit, remodel, and tenant improvement projects, or eight or more years for a higher-level assignment.
Experience leading Mechanics on a portfolio of projects typically up to $2M in revenue for Level 1 or $3M-$4M in revenue for Level 2.
Demonstrated verbal and written communication skills.
Ability to communicate technical information clearly to a non-technical audience.
Proficiency with project management software and financial accounting systems.
Strong personal computer skills, including MS Office (Excel, Word, PowerPoint), Adobe Writer, Visio, and the basic Windows environment.
Ability to review financial reporting systems and project schedules to manage risk and support project performance.
Willingness to travel as required, with travel varying by project assignment and projects potentially outside your assigned geography.

Nice to Have

Two to four years of engineering or trade school training, such as an engineering degree or equivalent.
Installation and service experience related to HVAC mechanical systems and equipment.

HIRING SALARY RANGE: $97,000-146,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

#LI-JH1

25:T1cb0,

What you will do
Johnson Controls is seeking a Branch Operations Manager! Get ready to lead the System Application Engineers in their support of the construction sales team! You will ensure that assigned projects are executed profitably, accurately, on-time, within the scope of the contract and in alignment with customer expectations. Your focus will be on equipment slippage, avoids and minimizes slippage, following up to prevent reoccurrence. You will also assign System Application Engineers to Account Execs and ensure the proper balance of pre and post sales activities is maintained to meet overall customer expectations. Training and supporting project management practices and the Johnson Controls equipment order execution process will be part of your daily activities. This role is onsite and based in Lynnfield, MA.

How you will do it

Supports pre-sales activities, which include system configuration validation, HVAC equipment and/or controls selection for basis of design as well as bidding, application, and pricing
Supports the development of accurate, detailed submittals to communicate design, configuration, operation, and installation requirements to customers, consultants, service team and necessary subcontractors
Works with the sales team to maintain an effective balance between internal Johnson Controls processes, customer satisfaction and project financial results
Assists the HVAC Equipment Operation Manager in revenue forecasting, collections, and resource planning.
Manages the overall performance of assigned System Application Engineers
Functions as a Systems Application Engineer where appropriate based on the branch requirements and Account Executive Assignments
Performs all the System Application Engineer duties for highly complex or strategic projects assigned
Establishes goals and development plans for all direct reports. Evaluates employee performance, performs salary management, and promotes team development
Recruits System Application Engineers with the appropriate skills and competencies to meet the needs of the Branch and our customers
Follows up on customer satisfaction issues and drives resolution. Provides leadership by demonstrating focus on achieving customer satisfaction
Develops and builds relationships between the SAEs and their assigned Account Execs, contractors, customers, consultants, and vendors.
Develops and implements a formal technical training program for each of the System Application Engineers.
Ensures SAEs are providing proper turnover to service team per defined process and coordinating with LSSs/PM on all joint projects.
Acts as the first level of escalation for any issues related to; equipment orders, order commitments, delivery, final payment, and customer satisfaction.
Acts as the subject matter expert on equipment to assist in the interpretation of engineering drawings and specifications. Identifies gaps in the technical expertise of the SAEs in specification interpretation and works with assigned Account Executives to implement short term plans to address these gaps. This includes but is not limited to; system configuration validation, HVAC equipment and/or controls selection, engineered equipment submittals, contract drawings, site coordination, and site installation requirements, etc.
Periodically reviews the SAEs equipment and controls estimates, proposals, selections, as well as engineering submittals, and purchase, etc. Where issues are noted as it relates to; selections, schedules, drawing, and specification requirements develops and implements a plan to address the immediate issue and share the best practice to all members of the team.
Evaluates the relationship skills of the SAEs. Gathers feedback from Account executives, customers, vendors, corporate and other branch employees to identify soft skill gaps. Where gaps are identified develop a plan to address the immediate issue and share the best practice to all members of the team.
Acts as liaison between the factory and SAE team. Drives the escalation process for the SAEs. Participates in review sessions and feedback groups.
Monitors the Equipment Slippage (ES) for all projects within the branch, analyzes root cause and teams with all appropriate people to implement corrective action.
Works with SAE team members to ensure proper teaming with service as it pertains to Startup and Warranty processes.
Provides technical support, selections and limited estimating support to SAEs and Account Execs during project design or proposal phase. Assists as needed in developing the customer business case for the conceptual solution.

What you will need
Required

Bachelor’s degree in Engineering
5+ years of experience progressively more responsible operations management experience in the Building Construction Industry including five or more years of direct project management experience.
Demonstrated ability to manage a team successfully.
Possesses a high-level competence in written and verbal communication.
Able to travel based upon geographical locations of assigned teams.
Microsoft Office suite, (with emphasis on Word, Excel, and Visio) Adobe Writer, and basic Windows operating system environment.

Preferred

AutoCAD

HIRING SALARY RANGE: $97,000- $136,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate
candidates. All hiring decisions are ultimately made by human reviewers. For details, please
visit the About Us tab on the Johnson Controls Careers site at
https://jobs.johnsoncontrols.com/about-us

26:T1451,

Build your best future with the Johnson Controls team

What we offer:

Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package including 401K, medical, dental, and vision care
On the job/cross training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy

As a division of Johnson Controls’ BT&S Global Products, the Johnson Controls Training Institute delivers a range of classroom and performance support offerings for both internal and external fire detection customers. Our ability to provide these offerings stems from a comprehensive process that assesses the needs of targeted learners and their organizations. We design our training programs to align with business objectives, develop and deliver content in the most effective learning formats, distribute it through optimal channels, and continuously evaluate its effectiveness to drive ongoing improvement, enhance business impact, and increase customer value.

What you will do:

The primary responsibility of this position is to deliver technical certification training programs for fire detection products in classroom, virtual or mobile settings to various student populations. This role will be based primarily at our JCI Training Institute Learning Center in Glendale, Wisconsin.

How you will do it:

Deliver certification-level instructor-led classes on the installation, programming, maintenance, and repair of Johnson Controls fire detection systems using various modalities, including virtual, in-person, and webinars.
Design, develop, and facilitate webinars that complement instructor-led training topics.
Qualify to deliver multiple product training curricula simultaneously.
Document course enhancements based on feedback from customers and subject matter experts.
Receive mentorship from experienced instructors in subject matter expertise, content creation, and course delivery techniques.
Collaborate closely with the Fire Detection team and Lead Trainer to ensure quality and consistency throughout the course lifecycle.
Be prepared for potential travel to other North American Learning Centers, which may be required for up to 20% of the time.

What we look for:

Required

Strong communication, organizational, interpersonal, and presentation skills.
Proficiency in Microsoft applications, particularly PowerPoint, Word, and Excel.
Minimum of 3 years of directly relevant work experience.

Preferred

Familiarity with Simplex ES fire detection systems.
Experience in installation, service or inspections of Simplex fire products
Vocational education, or 3 years of directly relevant work experience.
Training Certifications in any Simplex fire panels a plus.
Proficiency in low voltage electronics, specifically power-limited 12V to 70V building systems.
Installation or service experience with fire detection, security, access control, or other low voltage systems.
Experience in delivering training to end-user customers or peer mentoring

HIRING SALARY RANGE: $75,000-90,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

27:T1555,

About Johnson Controls

Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms. 

What You Will Do

Johnson Controls is seeking a results-driven Senior Program Manager to join our Fire Detection New Product Introduction (NPI) Program Management Office. This exciting opportunity is based in Westford, MA, offering a hybrid work environment with three days onsite and two days remote each week. This role is ideal for a proven leader who has successfully delivered complex software and hardware products while elevating program management practices, execution rigor, and organizational capability.

This position is based onsite in Westford, MA. Candidates must be commuting distance to the facility, or able to relocate. Various relocation packages are available.

How You Will Do It

Lead multiple concurrent NPI programs through the full product lifecycle, balancing scope, schedule, cost, quality, and risk while ensuring compliance with Johnson Controls' Product Development Process.
Drive alignment and execution across global cross-functional teams, including Engineering, Quality, Product Management, Manufacturing, Supply Chain, Sales, and Training.
Develop and maintain integrated program plans, including schedules, budgets, resource plans, milestones, risks, and mitigation strategies.
Manage project and departmental budgets, including planning, forecasting, tracking, and reporting to ensure alignment with business objectives and financial commitments.
Lead Value Analysis / Value Engineering (VAVE) initiatives to improve cost competitiveness, optimize designs, and maximize product value.
Proactively identify, escalate, and resolve program risks, issues, and dependencies.
Communicate program status, key metrics, risks, and recommendations to senior leadership and stakeholders.
Advance PMO effectiveness through mentoring, best-practice adoption, process improvements, and continuous improvement initiatives that enhance execution predictability and business outcomes.

What We Look For

Required

Bachelor's degree in Mechanical Engineering, Electrical Engineering, Computer Science, or a related technical field.
10+ years of experience leading electronic product development and NPI programs within a manufacturing environment, with demonstrated success delivering complex software and hardware products.
Proven ability to lead large-scale, cross-functional programs in global organizations, including management of budgets, forecasts, resource plans, risks, and portfolio reporting.
Strong knowledge of Agile and traditional project management methodologies, with proficiency in Microsoft Project and Excel and the ability to drive execution through influence, collaboration, and effective stakeholder management.
Demonstrated track record of elevating program management maturity through mentoring, process improvement, best-practice implementation, and leadership that enables organizational growth and stronger business outcomes.

Preferred

Project Management Professional (PMP) Certification.
Proficiency in Visio, Jira, Confluence, and Power BI.
Experience within the fire protection, life safety, or highly regulated industries.

SALARY RANGE: $120,000 - $170,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

#LI-HYBRID

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