17:I[59529,["/_next/static/immutable/chunks/2corl6wyj4669.js","/_next/static/immutable/chunks/31r--0f39g9ze.js","/_next/static/immutable/chunks/0ecdjrtw9-w3j.js","/_next/static/immutable/chunks/1nbyhb2cfdaol.js","/_next/static/immutable/chunks/1hodejexxhw_x.js","/_next/static/immutable/chunks/39f9_79wvgc2y.js"],"default"] 18:T1a78,About 9amHealth

9amHealth is an AI-enabled virtual specialty care platform focused on managing high-cost chronic conditions at scale. The company partners with employers, health plans, and pharmacy benefit managers to deliver comprehensive, cost-effective medical care for individuals living with obesity, diabetes, hypertension, and dyslipidemia. Members receive access to specialized clinicians, including endocrinologists, obesity medicine specialists, and clinical pharmacists, at-home lab testing, prescription medications, and lifestyle support.

9amHealth was founded in 2021 and is backed by leading healthcare investors like Define Ventures, SemperVirens, 7Wire Ventures, and The Cigna Group Ventures.

We’re looking for an organized and proactive Part-Time Office Specialist to own the day-to-day running of our Encinitas, CA office.

You’ll make sure the space is functional, welcoming, and ready for in office employees and visiting teams. This is a hands-on role for someone who can spot problems early, follow through with vendors, and create simple processes where they don’t yet exist.

You’ll handle routine needs independently and flag significant costs, risks, or decisions that require approval.

This is an Encinitas-based role requiring 3–4 days onsite each week, including Tuesdays, Wednesdays, and Thursdays, averaging 20 hours per week. The onsite schedule may shift to support visiting teams and office needs.

What you’ll do

Keep the office running: Maintain supplies and shared spaces; regularly check that workstations and meeting rooms are functional, welcoming, and safe. Coordinate fixes when something isn’t working.
Build and maintain a reliable mail process: Collect and securely process mail on a consistent schedule, route items to the right owners, and follow up on time-sensitive items. Coordinate with Finance on checks and deposits; recommend improvements to the process as needed.
Own facilities end-to-end: Identify maintenance needs, arrange repairs, coordinate access for vendors, cleaners, and the property manager, and track issues through resolution. Obtain quotes and escalate costs or decisions that need approval.
Stay ahead of recurring needs: Keep a simple schedule for cleaning, supplies, waste collection, maintenance, and other repeat tasks. Document how work gets done so responsibilities and escalation paths are clear.
Be the POC for unexpected issues: Use sound judgment to arrange a prompt response to problems such as an AC breakdown or plumbing issue, while escalating significant spend or risk.
Support the onsite experience: Coordinate space, meeting-room availability, supplies, lunches, and other practical details ahead of team gatherings. Help make it easy for visiting and local teammates to connect.
Build simple processes: Document how recurring office needs are handled and identify ways to make them more efficient as the company grows.
Partner with IT on workplace logistics: Coordinate workspace and meeting-room needs with IT. IT owns devices, technical systems, and administration; this role is not responsible for device management or technical setup.
Provide occasional administrative support to the COO: Coordinate scheduling, book flights and hotels, and assist with occasional travel logistics and calendar updates.

What we’re looking for

1–2 years of experience in a start up setting independently running office, workplace, or facilities operations.
Bachelor’s degree preferred but not required.
Proactive approach to solving problems and managing day-to-day needs.
Comfortable working onsite and managing multiple priorities.
Strong communication skills and ability to work with employees, vendors, and cross-functional teams.
Strong organization and follow-through with vendors and the ability to solve practical problems without a detailed playbook.
Detail-oriented with the ability to coordinate and manage scheduling and travel arrangements accurately, handle changing priorities, and communicate proactively.
Good judgment about what to handle independently, what to recommend, and what to escalate.
An eye for what people will need onsite before they have to ask.
Comfortable creating simple, useful processes rather than waiting for perfect ones.

Growth Opportunity

This role is expected to grow with the company. As responsibilities expand, there may be an opportunity to move into a full-time role with broader ownership of workplace and employee experience initiatives.

What you can expect at 9amHealth

At 9amHealth, you'll join the exciting environment of a startup with the stability of highly experienced founders that have successfully built a business from scratch. We foster a collaborative learning mindset and a passion for improvement. You'll work with a brand-new product alongside a small, flexible team of people eager to shape technology, infrastructure, and culture.

Our team members are spread across the globe, with physical sites in San Diego, California, and Vienna, Austria, but we value your culture regardless of where you work.

Additionally, we provide a professional development budget and support continuing education, empowering our team to grow alongside the company. Team members have the opportunity to make a meaningful impact on chronic disease management and patient outcomes while contributing to a collaborative, mission driven culture focused on improving healthcare accessibility and affordability.

Full-Time/W2 Positions Only: We offer a comprehensive benefits package, including health, dental, and vision insurance, along with flexible PTO and work from home options.

Our commitment to diversity and inclusion

Diabetes disproportionately impacts BIPOC (black, indigenous, and people of color) communities. We are committed to creating a workforce that reflects our patients and creating a positive healthcare experience for them. We welcome applications from people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, and foreign born residents.

19:T1d32,About 9amHealth

The Director of Health Plan Sales will open and close new partnerships with national and regional health plans. This is an individual contributor role for a seller who already knows the health plan landscape, has the relationships to get meetings fast, and wants to own deals from first conversation to signed contract.

You will build two kinds of partnerships:

Network provider partnerships: 9amHealth joins a plan's provider network as an in-network virtual care provider, so members can access our clinicians and programs as a covered benefit.
Vendor partnerships: 9amHealth is contracted by the plan as a value-added clinical program (for example, cardiometabolic or GLP-1 management) offered to its fully insured and ASO/self-funded clients.

You will report to the Chief Commercial Officer and can be based anywhere in the US. Travel to client meetings, industry events, and our Encinitas, CA office is expected (~40%).

What you'll do

Open doors fast. Use your existing health plan network to secure early meetings with decision-makers across network management, provider contracting, clinical programs, product, and medical management.
Own the full sales cycle. Source, qualify, and close new health plan partnerships, from first outreach through proposal, negotiation, and signed contract.
Build network provider partnerships. Lead in-network contracting conversations, including credentialing requirements, reimbursement models, billing and coding approach, and network adequacy fit.
Build vendor partnerships. Position 9amHealth as a plan-contracted clinical program, shaping deal structures such as PMPM, value-based, and outcomes-guaranteed pricing, and plan-to-client (ASO/fully insured) distribution.
Navigate complex buying groups. Map stakeholders, build internal champions, and manage procurement, vendor vetting, security reviews, and legal redlines.
Shape the story. Tailor our clinical and financial value case (ROI, outcomes data, member engagement) to each plan's priorities, quality metrics, medical cost trend, and GLP-1 spend.
Partner cross-functionally. Work with our COO, Chief Medical Officer, marketing, finance, and implementation teams on proposals, pricing, collateral, and a smooth handoff to launch.
Bring the market back in. Serve as our in-house expert on the health plan industry, sharing competitive intelligence and buyer feedback to inform product, pricing, and go-to-market strategy.
Forecast with discipline. Maintain an accurate pipeline in HubSpot and report activity, pipeline, and forecast to the executive team.
Show up in the market. Represent 9amHealth at industry conferences and events (e.g., AHIP) to build relationships and generate pipeline.

What you bring

8+ years of enterprise sales or business development experience in healthcare, with at least 5 years selling directly to commercial health plans.
A track record of closing new health plan partnerships, whether as a network provider agreement, a vendor contract, or both, with deal sizes and timelines you can walk us through.
A strong, active network across national and regional health plans, and the ability to secure senior-level meetings quickly.
Deep knowledge of how health plans work: lines of business (commercial, ASO/self-funded, Medicare Advantage, Medicaid), network contracting, credentialing, claims and reimbursement, quality programs, and vendor procurement.
Fluency in value-based and outcomes-based contracting, and comfort building a clinical and financial ROI case with plan actuaries and medical leadership.
Experience running long, complex sales cycles with many stakeholders on your own, with little support needed.
Clear, credible written and verbal communication with executives, clinicians, and contracting teams.
Ability to travel up to 40% for client meetings, conferences, and time at our Encinitas office.

Nice to have

Experience selling digital health, virtual care, or chronic condition management (diabetes, obesity, hypertension) programs to payers.
Experience with GLP-1, pharmacy benefit, or PBM-adjacent solutions.
Prior work on the health plan side, such as network management, provider contracting, or clinical programs.
Experience selling an emerging product at a growth-stage company.
An entrepreneurial mindset and comfort building a channel from the ground up.
Experience with HubSpot or a similar CRM.

What you can expect at 9amHealth

Our team members are spread across the globe, with physical sites in San Diego, California, and Vienna, Austria, but we value your culture regardless of where you work.

Full-Time/W2 Positions Only: We offer a comprehensive benefits package, including health, dental, and vision insurance, along with flexible PTO and work from home options.

Our commitment to diversity and inclusion

1a:T1f4f,About 9amHealth

Role Summary

The Supervising Medical Director, Autoimmune Program, provides clinical leadership, direct patient care, and program oversight for 9amHealth's autoimmune care offering. This physician will deliver direct consultative care to members, set clinical protocols, supervise and support the multidisciplinary care team, ensure clinical quality and safety across the member experience, and serve as the senior clinical authority for questions and escalations related to autoimmune and inflammatory conditions.

This role begins with direct consultative patient care, delivered via synchronous and asynchronous visits, comprising approximately 50% of time, balanced with clinical leadership and program-building responsibilities. Over time, as the program grows, responsibility will shift toward staffing, supervising, and growing a team of clinicians — including rheumatologists, physicians, and advanced practice providers (APPs).

Key Responsibilities

Direct Patient Care (~50% of role, initially)

Provide direct consultative care to members with autoimmune and inflammatory conditions, including initial and follow-up visits as needed
Deliver expert clinical guidance on member questions related to autoimmune disease management, in coordination with the member's existing rheumatologist and/or PCP
Serve as a clinical touchpoint for members with complex or higher-acuity needs

Team Building & Clinician Management (increasing responsibility over time)

Build staffing models, clinical workflows, and supervision structures to support a growing clinical team
Develop and implement training for physicians, APPs, and other care team members on the management of the autoimmune population
Supervise APPs and physicians in accordance with applicable state supervision and collaboration requirements
Recruit, hire, and onboard additional clinicians, including rheumatologists, as the program scales
Transition direct-care responsibilities to the growing team over time while maintaining oversight of clinical quality and management of clinicians.

Clinical Oversight

Serve as supervising physician of record for the Autoimmune Program, providing medical oversight consistent with applicable state and federal regulations
Develop, review, and maintain clinical protocols and escalation criteria for autoimmune and inflammatory conditions
Provide clinical review and guidance on complex or ambiguous member cases escalated by the care team
Ensure alignment between program protocols and current rheumatology standards of care

Program Quality & Strategy

Partner with clinical leadership, product, and operations teams to shape and improve the autoimmune program
Monitor clinical quality metrics and member outcomes; identify opportunities for improvement
Support development of member-facing and internal educational content on autoimmune disease management
Provide client success and commercial teams with clinical support for new sales and existing clients.

Compliance & Safety

Ensure the program operates within applicable scope-of-practice, telehealth, and licensure requirements across states served
Maintain clear boundaries between program support and the member's existing rheumatology/PCP relationships
Participate in chart review, quality assurance, and risk management processes as required

Qualifications

Required

MD or DO with active, unrestricted medical license(s); board certification in Rheumatology (ABIM)
Significant clinical experience managing patients with autoimmune and inflammatory conditions
Experience supervising or collaborating with multidisciplinary care teams (nursing, coaching, nutrition)
Strong understanding of virtual/telehealth care delivery models and comfort with innovative models of care delivery, including use of AI.
Excellent written and verbal communication skills; comfortable translating clinical protocols into clear, actionable guidance for non-physician team members

Preferred

Prior experience in a medical director, supervising physician, or clinical leadership role
Experience with digital health, remote patient monitoring, or chronic condition management programs
Multi-state licensure or willingness to obtain additional state licenses

What Success Looks Like

Clinical protocols and escalation boundaries are current, clear, and consistently followed by the care team
Members receive safe, high-quality support that appropriately complements (rather than duplicates or conflicts with) their existing rheumatology care
Care team members have a reliable, responsive source of clinical guidance for complex cases
Program clinical quality metrics meet or exceed targets
A capable, well-supervised clinical team (rheumatologists, physicians, and/or APPs) is successfully recruited and built out as the program scales

What you can expect at 9amHealth

Our team members are spread across the globe, with physical sites in San Diego, California, and Vienna, Austria, but we value your culture regardless of where you work.

Full-Time/W2 Positions Only: We offer a comprehensive benefits package, including health, dental, and vision insurance, along with flexible PTO and work from home options.

Our commitment to diversity and inclusion

1b:T212b,About 9amHealth

About the role

We’re hiring a Senior Product Designer to lead design across 9amHealth’s member app, a central part of how people manage their care for diabetes, high blood pressure, high cholesterol, and weight. This is a senior individual contributor role for someone with strong craft, clear opinions, and the drive to turn complex problems into thoughtful, well-executed experiences.

Your scope spans labs, medications, virtual visits, education, nutrition, and tracking, with priorities determining where you focus. Alongside specialty care, you’ll help members build habits that support lasting results. We’ve recently focused on nutrition; movement and mental health support are areas where we still have work to do. Across all of these experiences, the goal is to ease the burden of managing complex conditions without adding unnecessary work.

Designing for behavior change takes judgment. Our members have complex clinical needs, and some are vulnerable to disordered eating patterns. You’ll work with clinicians to create experiences that encourage progress without pressure or shame, and measure success through both product performance and the value members get from their care.

The member app connects directly to our electronic medical record system (EMR), which we built in-house. Clinical data informs what members see, and member actions trigger Care Team workflows. A “message your Care Team” button has a queue behind it. You’ll need to understand those connections and account for the people delivering care as well as those receiving it.

You’ll report to our Head of Design and work day-to-day with a product manager, front-end and back-end engineers, and QA. You’ll also collaborate with other product designers across the member and Care Team experiences. Our product and engineering team is distributed across San Diego, California, and Vienna, Austria. This role works Eastern Time hours to support collaboration with both.

What you'll do

Lead design across the member app. Take priority problems from discovery through detailed interaction and visual design, implementation, and iteration. Stay involved through delivery and take responsibility for the quality of the shipped experience.
Make care easier to follow through on. Design onboarding, care tasks, habit-building experiences, and re-engagement that help members understand their next steps and act on them.
Use data to guide and evaluate your work. Partner with your squad to define success, instrument key interactions, and assess activation, funnel conversion, task completion, retention, and sustained engagement. Connect those metrics to member value and use what you learn to improve the product.
Build prototypes that answer real questions. Work beyond Figma when the problem calls for it, using code-based prototypes and AI-assisted tools such as Cursor or Claude to test behavior, explore ideas, and collaborate with engineers.
Stay close to members. Run research to understand their needs, test assumptions, and identify where the experience helps or gets in the way.
Strengthen the design system. Collaborate with designers and engineers to evolve accessible components and interaction patterns that make the product more consistent and easier to build.
Design with Care Team operations in mind. Work with clinicians, coaches, and care coordinators to understand how member-facing decisions affect their workflows and reduce avoidable work.
Make and explain difficult trade-offs. Balance member needs, clinical considerations, operational capacity, and business goals. Document decisions so the team can revisit assumptions and learn from the results.

What we're looking for

Strong craft backed by product judgment. You’ve led design for a consumer product or substantial product area, from an ambiguous problem to a shipped outcome. Your work shows attention to interaction, visual hierarchy, content, and the details that make an experience feel finished.
A clear point of view. You bring ideas, challenge assumptions, and explain your choices. You can critique your own work, respond to feedback, and change direction when the evidence warrants it.
Comfort with product metrics. You can explain what changed after launch, how you measured it, and what you did next. You know how to combine quantitative data with research to understand why something is or isn’t working.
Thoughtful behavior-change design. You understand motivation, progress, and setbacks. You can help people build habits and return after a lapse without relying on guilt, pressure, or rewards that serve no useful purpose.
Research that informs decisions. You know how to choose an appropriate method, ask useful questions, and turn findings into changes to the product or its priorities.
Fluency with modern prototyping tools. You know when a Figma prototype is enough and when to build something more functional. You can use AI-assisted tools, evaluate their output critically, and refine it to meet your standards.
A practical understanding of accessibility. You design interfaces and information that people with different abilities, levels of health literacy, and confidence with technology can use.
Initiative and clear communication. You don’t wait for a perfect brief. You ask sharp questions, make progress with incomplete information, and bring the team along through clear writing and direct conversation.

What you can expect at 9amHealth

Our team members are spread across the globe, with physical sites in San Diego, California, and Vienna, Austria, but we value your culture regardless of where you work.

Full-Time/W2 Positions Only: We offer a comprehensive benefits package, including health, dental, and vision insurance, along with flexible PTO and work from home options.

Our commitment to diversity and inclusion

1c:T1fe3,About 9amHealth

Customer Success at 9am Health exists to help every customer realize meaningful value from their partnership with us. As we continue to grow, we’re looking for a Director of Customer Success who is passionate about developing people, building scalable operations, and creating exceptional customer experiences.

Reporting to the VP of Customer Success, you’ll lead a team of Customer Success Managers while helping shape the future of the Customer Success organization. You’ll be responsible for developing a high-performing team, building the systems and processes that enable Customer Success to scale, and ensuring our customers achieve outstanding outcomes throughout their journey with 9am Health.

This role is ideal for someone who loves to lead, build, and create. You’ll coach and develop your team, establish scalable ways of working, and partner across the organization to continually improve the customer experience. You’ll also help your team recognize opportunities to deepen customer partnerships, working closely with Commercial to advance expansion opportunities that create meaningful value for our customers.

What You’ll OwnTeam Leadership

Lead, coach, and develop a team of Customer Success Managers.
Build a culture of accountability, collaboration, customer advocacy, and continuous improvement.
Develop the customer success, consultative, and leadership skills of your team through consistent coaching and feedback.
Establish clear performance expectations and support meaningful career development for every team member.
Help grow future leaders and strengthen the team as the business scales.

Customer Outcomes

Lead a team that delivers exceptional customer experiences driving satisfaction, adoption, retention, and long-term partnership.
Coach Customer Success Managers to build trusted executive relationships and serve as strategic advisors to their customers.
Partner with Customer Success Managers on strategic relationships, executive engagement, and complex customer situations.
Guide the team in identifying expansion opportunities and partner with Commercial to advance those opportunities when they create meaningful customer value.
Lead customer escalations through thoughtful resolution while maintaining trust and partnership.
Champion the voice of the customer throughout the organization.

Customer Success Operations

Design and continuously improve the operating model that enables Customer Success to scale.
Build repeatable playbooks, processes, and operating rhythms that create consistency and efficiency across the team.
Improve customer health measurement, forecasting, reporting, and operational metrics.
Identify opportunities to simplify work through automation, standardization, and technology.
Help evolve customer segmentation, engagement models, and capacity planning as the organization grows.
Create the operational foundation that allows the team to spend more time delivering value to customers.

Cross-Functional Partnership

Partner closely with Product, Clinical, Operations, Sales, Marketing, Implementation, and Commercial to deliver a seamless customer experience.
Translate customer feedback into actionable improvements across our products, services, and processes.
Remove friction across the customer journey and contribute to strategic initiatives that improve customer outcomes and organizational effectiveness.
Build strong internal partnerships and establish Customer Success as a trusted strategic partner across the company.

What We’re Looking For

5+ years of experience in Customer Success, Account Management, or another customer-facing leadership function.
3+ years directly managing and developing Customer Success Managers or other customer-facing individual contributors.
Demonstrated success building high-performing teams through coaching, performance management, and leadership development.
Experience designing or improving Customer Success operations, including scalable processes, playbooks, metrics, and operational workflows.
Strong business acumen and an analytical mindset, with the ability to use customer and operational data to drive decisions.
Excellent communication skills and executive presence, with the ability to build trusted relationships internally and externally.
Proven ability to influence cross-functional teams without direct authority.
Experience working in a fast-paced, high-growth environment.
Healthcare, digital health, employer-sponsored healthcare, or health plan experience is preferred.

You’ll Thrive Here If…

You believe developing people is one of the most important responsibilities of a leader.
You love building teams, systems, processes, and stronger customer partnerships.
You balance empathy with accountability and can create clarity where there is ambiguity.
You’re energized by operational challenges that improve both the team experience and the customer experience.
You lead with humility, curiosity, and a bias toward action.

What you can expect at 9amHealth

Our team members are spread across the globe, with physical sites in San Diego, California, and Vienna, Austria, but we value your culture regardless of where you work.

Full-Time/W2 Positions Only: We offer a comprehensive benefits package, including health, dental, and vision insurance, along with flexible PTO and work from home options.

Our commitment to diversity and inclusion

1d:T1306,About 9amHealth

What it is

Independent Contractor Role

We are seeking licensed physicians to serve as Independent Contractor Telehealth Physicians for 9amHealth. As an independent contractor, you will provide synchronous video appointments to patients with cardiometabolic conditions. This role is limited to conducting real-time medical consultations.

What you’ll do

Conduct synchronous telehealth consultations with patients as scheduled by 9amHealth for cardiometabolic conditions (diabetes, hypertension, obesity, hyperlipidemia).
Perform medical assessments appropriate to the encounter, review patient histories, and address patient concerns within the scope of the appointment.
Provide medical recommendations, prescriptions, or referrals as appropriate, consistent with state medical licensure and applicable standards of care.
Maintain accurate documentation of patient encounters in 9amHealth’s electronic health record system, limited to information generated during the synchronous visit.
Complete a blend of synchronous (live) and asynchronous (non-live) patient encounters, based on patient needs and volume.

What you’ll need

Medical degree (MD or DO) from an accredited institution.
Must have active medical license in the state of California.
Active board certification in Internal Medicine, Family Medicine, Endocrinology, Cardiology, Obesity Medicine, or a related specialty.
Experience treating cardiometabolic conditions including type 2 diabetes, hypertension, hyperlipidemia, and obesity.
Strong communication skills and ability to deliver care virtually.
Prior telemedicine experience preferred.

Independent Contractor Terms

This is a 1099 independent contractor engagement.
Contractors are not employees of 9amHealth and are not eligible for employee benefits.
Contractors retain control over how and when services are provided, subject only to applicable scheduling commitments and medical/legal requirements.
Contractors are responsible for maintaining their own licensure, and tax obligations.
Engagements are non-exclusive; physicians may provide services to other entities simultaneously.

What you can expect at 9amHealth

Our team members are spread across the globe, with physical sites in San Diego, California, and Vienna, Austria, but we value your culture regardless of where you work.

Full-Time/W2 Positions Only: We offer a comprehensive benefits package, including health, dental, and vision insurance, along with flexible PTO and work from home options.

Our commitment to diversity and inclusion

1e:T2005,About 9amHealth

About the Role

We are looking for a Senior Data Engineer to join our lean, high-impact Data & Analytics team (currently a data analyst and a data engineer). You will own and evolve the data platform that powers clinical operations, business intelligence, and AI initiatives. This is a hands-on, full-stack data role: you will build and maintain pipelines, design analytical data models, contribute backend application code, and help the team adopt modern AI-assisted development practices.

This is not a traditional analytics or BI role. We need a strong software engineer who happens to specialize in data. Our entire DWH, ETL, and reporting stack is built in Python on AWS, so deep Python development experience is essential. The ideal candidate can write production-quality Python and SQL with the same rigor as any backend engineer, while also being comfortable configuring a Looker explore, building an AWS Glue job, or contributing Java code where needed. You thrive in a startup environment where ownership is broad and velocity matters.

What it is:

Design, build, and maintain scalable data pipelines and ETL/ELT workflows in Python using AWS Glue, Apache Spark, Airflow, or equivalent orchestration tools.
Write production-grade Python code for DWH logic, reporting jobs, data transformations, and internal tooling, following software engineering best practices (testing, code review, CI/CD).
Develop and optimize analytical data models (dimensional, OBT, or hybrid) that serve self-service BI and advanced analytics use cases.
Build and maintain dashboards, explores, and semantic layers in Looker and/or Tableau; serve as the analytics infrastructure owner ensuring data quality and governance.
Contribute backend application code in Java (Spring Boot) or Python to support data-intensive features, API integrations, and internal services.
Champion modern AI coding practices across the data team, leveraging tools like GitHub Copilot, Claude, Cursor, or similar AI-assisted development environments to accelerate delivery and code quality.
Author and maintain comprehensive SQL assets (stored procedures, views, complex queries) across Redshift, Aurora/MySQL, and Athena.
Operate and optimize AWS data infrastructure including Glue, S3, Redshift, CloudFormation, CloudWatch, IAM, and Athena.
Collaborate closely with clinical operations, product, finance, and engineering teams to translate business questions into reliable, well-documented data products.
Implement data quality frameworks, monitoring, alerting, and incident response processes for the data platform.
Contribute to the architecture and data strategy for AI/ML features, including data prep, feature engineering, and model monitoring.
Mentor the existing data analyst and data engineer; help establish team standards, code review practices, and documentation norms.

What you need:

10+ years of professional experience in data engineering, analytics engineering, or a hybrid data/backend software engineering role.
Strong software engineering background: this role requires someone who can write, test, debug, and ship production code, not just query data.
Expert-level Python: deep experience building production data pipelines, ETL logic, and reporting systems in Python.
Expert-level SQL: window functions, CTEs, recursive queries, query optimization, and performance tuning at scale.
Hands-on experience with AWS data services, specifically Glue, S3, Redshift, Athena, CloudFormation, CloudWatch, and IAM.
Experience with MySQL/Aurora in a production environment.
Hands-on experience building and operating data pipelines with AWS Glue, Spark, dbt, Airflow, or comparable frameworks.
Deep experience with at least one modern BI platform. Looker (LookML) strongly preferred; Tableau also valued. Should include semantic modeling, dashboard design, and self-service enablement.
Solid understanding of data modeling techniques: star/snowflake schemas, slowly changing dimensions, event-based models.
Familiarity with AI-assisted coding tools (GitHub Copilot, Claude Code, Cursor, Cody) and a demonstrated interest in integrating AI into engineering workflows.

Preferred Qualifications

Proficiency in Java (Spring Boot, Maven/Gradle) with experience shipping backend services or data-intensive applications to production.
AWS certifications (e.g., Solutions Architect, Data Analytics Specialty, or Database Specialty).
Experience in health tech, digital health, or regulated industries (HIPAA familiarity is a plus).
Experience with CI/CD for data assets (dbt CI, Great Expectations, or similar).
Background in building or contributing to AI/ML features: feature stores, training pipelines, model serving, or RAG architectures.
Comfort with infrastructure-as-code (Terraform, CloudFormation) and containerized deployments (Docker, ECS/EKS).
Prior experience in a startup or high-growth environment where you owned outcomes end to end.
Track record of improving developer experience and productivity through tooling, automation, or process improvements.

Compensation: This role offers a base salary of up to $195,000, depending on experience and qualifications.

What you can expect at 9amHealth

Our team members are spread across the globe, with physical sites in San Diego, California, and Vienna, Austria, but we value your culture regardless of where you work.

Full-Time/W2 Positions Only: We offer a comprehensive benefits package, including health, dental, and vision insurance, along with flexible PTO and work from home options.

Our commitment to diversity and inclusion

1f:T17d1,About 9amHealth

The Role

We're looking for a highly skilled Senior Product Engineer who is excited about building in an AI native, agentic world. This is not a traditional frontend or backend role! It’s for engineers who:

use AI coding tools (Claude Code, Cursor, Copilot, etc.) as a force multiplier,
think in terms of systems, workflows, and agents, not just endpoints and screens,
can turn ambiguous product problems into working, production-ready solutions,
want to help evolve our platform toward an agent-driven future in healthcare.

You’ll work closely with Product, Design, and other engineers to re-imagine how our systems are built, extended, and operated as AI becomes a first class part of the development process.

What You’ll Do

Build AI Native Systems

Design, implement, and operate backend and fullstack systems that incorporate LLMs, tools, and agents as core components;
Build agentic workflows (multi-step, tool using, stateful systems) that solve real product and operational problems;
Integrate LLMs safely and reliably into production systems, with attention to observability, cost, and failure modes.

Engineer with AI as a Partner

Use modern AI coding tools (e.g. Claude Code/Codex/Pi/Cursor) to accelerate development, refactoring, and exploration;
Set patterns and standards for how AI is used in day to day engineering work;
Help the team move faster without sacrificing quality or clarity.

Product Driven Engineering

Collaborate closely with Product Management, Design, and other stakeholders to shape solutions, not just implement specs;
Translate high level goals into technical architecture and execution plans;
Contribute to roadmap discussions with a strong systems and platform perspective.

Own the System End to End

Design APIs, services, and data models (primarily backend leaning);
Ensure reliability, security, privacy, and scalability in a regulated healthcare context;
Operate and observe the system’s behavior in the real world;
Improve developer experience and internal tooling where it unlocks leverage.

What You’ll Need

Required

7+ years of experience as a Software Engineer, with strong knowledge of major parts of our tech stack (AWS, Java, Typescript)
Strong experience in building with LLMs in production, not just prototypes
Clear enthusiasm for the capabilities and opportunities of AI and agentic systems
Strong system design skills and comfort working in ambiguous problem spaces
Ability to communicate clearly with technical and non-technical stakeholders

Strong Plus

Experience designing, building, and operating long running workflows, background jobs, or distributed systems
Familiarity with healthcare, regulated products, or safety critical systems
Startup or fast moving product environment experience

What We Care About (Beyond the Resume)

You’re curious and opinionated about where software development is going
You ship and you iterate based on real world feedback
You don’t wait for perfect specs; you help create them!
You see AI as a new abstraction layer, not a gimmick

What you can expect at 9amHealth

Our team members are spread across the globe, with physical sites in San Diego, California, and Vienna, Austria, but we value your culture regardless of where you work.

Full-Time/W2 Positions Only: We offer a comprehensive benefits package, including health, dental, and vision insurance, along with flexible PTO and work from home options.

Our commitment to diversity and inclusion

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